There's no better place in all of Mason, OH, for down bedding or comforters than DOWNLITE! For three generations, this family-owned company has been keeping up with the latest trends in bedding, making it a priority to provide their customers with the high-quality products that they deserve. Whether you're looking for feather pillows or a new mattress pad, these professionals will be able to help you find the perfect product, guaranteeing a full night's sleep for each and every one of their customers. From the start, DOWNLITE has been manufacturing all of their products right here in Ohio. The quality of their pillows and bedding are unmatchable, as each item is crafted from the finest Germa

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142 reviews

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Reviews(80)

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Cindy on Birdeye

★★

2 years ago

Do not purchase from them. I purchased from their store on Amazon after staying at a hotel that used their bedding. I placed orders for 4 different items. All were questionable and/or defective. 1) Down alt comforter - came with a stain. They required me to pay for return shipping even though it came stained. Would not respond to emails asking why I was responsible for shipping when their item was damaged. 2) Down alternative pillows - packages came open. No response to my inquiries as to if they were returns or not - would not provide return label or a response. 3) Cooling mattress pad that was supposed to fit a 15" mattress. It would not even cover my 13" mattress. They issued a prepaid return label and refunded me, minus a 10% restocking fee even though their description was wrong. 4) Very expensive "white down" comforter - It came with many dark feathers inside that you could see and down was already coming out of the comforter. They also provided a return label for this but charged me a 10% restock fee even though it was not as described. Amazon got involved with 3 out of the 4 products and Downlite would not even respond to THEM. Do not purchase. Their items are not quality and their customer service is horrendous.

Greg Gummelt on Facebook

3 years ago

DOWNLITE has awesome products and customer service. They are top notch and I will definitely continue to order our bedding items from them. I highly recommend them to family and friends.

Joe Btfsplk on Facebook

3 years ago

Good place to get deals.

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Ruth McQueen on Facebook

3 years ago

i like downlite really good

EM Barton on Facebook

★★

5 years ago

DOWNLITE 700 Fill Power Ultimate WGD Pillow Not what I was expecting. Sporting an original price of $160 each, I expected these pillows to be top of the line. Instead, I received something so cheaply made I'd mistake as coming from a discount store. The ticking is very thin, and the pillows are very lightweight; not substantial at all. Worst of all, they are almost as small as a toddler pillow! This was not a good purchase for me, and I wouldn't recommend this item for anyone looking for a luxurious down pillow. I've left this same review on the Downlite website twice, only to have it removed; makes those 5☆ reviews they display look awfully fishy, especially since three of them were left the same day!

Cheyenne Vicencio Patterson review for Downlite

Cheyenne Vicencio Patterson on Facebook

★★

6 years ago

I was so excited to get the standard downlite pillows i had read the reviews before purchase and i do not complain ever about anything but i laid my head down and my head might as well been laying on the mattress they were so flat. So then another disappointment when i went to return today i had to pay 25 flipping dollars to ship back thats just horrible this company did this. i will stick to amazon where they are kind enough to care and not rip people off on shipping and false advertisement