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Down Etc
- Retail
- Millbrae, CA
About this business
Location details
305 Adrian Rd, Millbrae, CA, 94030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Buyer Beware — Do NOT Use the Discount Code (It Voids Your Return/Exchange Options) We purchased a featherbed from Down Etc expecting supportive perimeter construction as described on their website. Immediately upon use, the edges collapsed and provided no structural support. This is not a matter of personal preference — the product does not function as represented. We contacted the company right away, within their five-day window, and even CC’d CEO Rebecca Litwin to ensure transparency. We were told the pillow-top construct... read more
The worst staff and people of all to meet, boycott!
The worst staff and people of all to meet, boycott!
Our host was amazing. Rebecca received us at her place and we spent great time there. After this stay I decided to bring back pillows and bathrobe in France, since then we spend more time in bed. Our nights are better since we use those pillows. They are very confy. I can only recommand it.
I had the most pleasant customer care experience yesterday on a return I needed with some assistance. I have been a customer for the past four years and have appreciated both the quality of their bedding/comforter line along with their outstanding customer support team!
Frequently asked questions about Down Etc
How is Down Etc rated?
Down Etc has a 4.2 star rating with 15 reviews.
When is Down Etc open?
Down Etc is closed now. It will open tomorrow at 9:00 a.m.
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