This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dover Federal Credit Union
- Credit Unions
- Smyrna, DE
About this business
History Established in 1958. Dover Federal Credit Union was first chartered in 1958 by a handful of Air Force and civilian workers at Dover Air Force Base. Their goal was to create a member-owned financial cooperative, democratically controlled by its members, and operated for the purpose of promoting thrift, providing credit at competitive rates, and providing other financial services to its members. Today, Dover Federal is the largest Credit Union in the State of Delaware, serving over 45,000 members.
Location details
436 W Glenwood Ave, Smyrna, DE, 19977, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The branch manager is extremely curt, unethical, very rude, unprofessional and condescending. I’ve been a member for years, I’ve never had anyone speak to me the way she just did. She just spoke to me as if I was her child and not a customer. This is not the first time I’ve had an unpleasant interaction with her. Do better and treat all people with dignity and respect.
Regrettably, every time I visit this branch, there is always a long wait. Today, I was told it was 1st come, 1st serve...I was the only one at the drive thru so not sure what teller was referring to. I need a bank that is convenient and can appreciate that my time is valuable.
Horrible Customer Service, disappointing ......
Most of the people who work here are lovely. However I'm close to closing my account because I'm having way too many problems with their cards. They fraud you randomly, count declined transactions toward your daily limit (so if something glitches and it shows 6 times, that counts), it freaks over third party payment apps, if you have anything done or increased they tell you it expires at 11:59pm, it doesn't, it expires at 8, and I've been complaining about that for two years. They don't partner with Zelle and their wires hav... read more
Horrible experience 😔 been a member for years now I'm not allowed to get anything notarized unless the person I have a contract with is also a member I am done with this Bank
Frequently asked questions about Dover Federal Credit Union
How is Dover Federal Credit Union rated?
Dover Federal Credit Union has a 3.1 star rating with 33 reviews.
When is Dover Federal Credit Union open?
Dover Federal Credit Union is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com