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DOT Furniture
- Retail
- Pickering, ON
About this business
Location details
1899 Brock Rd, Pickering, ON, L1V 4H7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
We went to DOT Oshawa to buy wall art. This was after looking on the website and using the online chat feature. The customer service with the online chat was amazing! We did call the store to confirm the availability, and Kim put the item on hold for us. Kim was so very nice and friendly and very helpful. We will definitely be back.
Sean and his assistant were attentive and helped me find the perfect configuration within budget. The team delivered the outdoor furniture on time and in the rain. However they left one box on the truck by accident. I thought they would reschedule it for down the road. I called Sean, and he got right on it. YONAS the delivery man came back later that same night in the rain again and delivered the rest. Things sometimes go wrong, it's how you handle it that makes a difference. The communication was excellent start to finish. ... read more
We were prepared to purchase an umbrella and base but Adam checked our car and said it wouldn't fit. We could get delivery or come back with a SUV. My husband borrowed a suv 3 weeks later and drove almost 2 hours to find out that umbrellas are not stocked and must be ordered first. Key information that should have been shared on our first visit. A lost sale....
On March 24th, Sunday, I arrived at the store a few minutes early, expecting it to be open by 11:00 am as indicated on the sign. Unfortunately, I had to wait for 18 minutes with a store employee, who couldn’t provide clarity on the manager’s arrival time. After requesting her to call the manager for an update, I was informed that the manager would need another 10 or so minutes to arrive, resulting in a delay until 11:28 am. While I understand that unforeseen circumstances can occur, better communication with the store employ... read more
Would not cover warranty of swst swivel on chairs, do not buy here. Beware
Frequently asked questions about DOT Furniture
How is DOT Furniture rated?
DOT Furniture has a 3.8 star rating with 54 reviews.
When is DOT Furniture open?
DOT Furniture is closed now. It will open at 10:00 a.m.
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