Dollar Rent A Car

MF H. 

on Citysearch

12 years ago

The agent charged me for optional insurance that I specifically declined, then refused to fix the problem. I do not trust this business. 

jake d. 

on Citysearch

13 years ago

Look at your reservations and staff up accordingly. Also, don't send two of your three shuttle bus drivers on break at the same time. Because of these things, I'll never rent from Dollar again. 

Clayton M. 

on Citysearch

13 years ago

Horrible Customer Service – ZERO if I could! I have been renting cars for employees for well over 10 years, this was my worst experience to date. I rented through a third party like I always do, also got the insurance through them like I always do. The guy at the car rental counter, Thor, up-sold my employee on their insurance for more than the car cost per day. The way that Thor snuck this in was by telling my guy that he was just initialing for the insurance that we had already paid for. My employee had his insurance form ... read more

BrandonKJ 

on Citysearch

13 years ago

My Nightmare Experience With Dollar in Spokane – If you're thinking of renting a car anywhere in Spokane, WA, DO NOT use Dollar. These franchises are owned by the same person, so you'll see the same thing at both. If you value your money or time, you'll choose another rental car company. Here are four reasons to AVOID Dollar/Thrifty in Spokane. I experienced these myself: 1.They'll charge you for prepaid fuel, even if you don't want or need it. When I explicitly asked to have it removed, they said they don't trust customers ... read more

trailerseekers 

on Citysearch

15 years ago

DO NOT GO TO THIS LOCATION – THE worst customer service I have ever received. They are very vague about your options and extra charges. The guy helping me said "what do you want to do about gas?" When I aked him what he meant, he said, "I don't know, here are your options, choose one" while pointing to a piece of paper that had my options. The options were written very clean but even when I asked a question about them he said "I don't know, what does the paper say" When I told him that the vehicle had some relatively major d... read more

ryanh79 

on Citysearch

15 years ago

Avoid this location! – Counter customer service was terrible. Took 6-7 minutes for them to enter my information in the system for an existing reservation. Whatever the rently rate, not worth it to deal with the employees at this location. 

Contributor 

on Citysearch

17 years ago

Editorial Review by Citysearch Editors – Competitive rental values offered on 11 classes of airbag-equipped vehicles including Chrysler, Dodge and Jeep models. 

Contributor 

on Citysearch

17 years ago

Editorial Review by Citysearch Editors – Competitive rental values offered on 11 classes of airbag-equipped vehicles including Chrysler, Dodge and Jeep models. 

Contributor 

on Citysearch

17 years ago

Editorial Review by Citysearch Editors – Competitive rental values offered on 11 classes of airbag-equipped vehicles including Chrysler, Dodge and Jeep models.