Dollar Car Rental

Joe F. 

on Yellow Pages

9 years ago

I booked my car on Orbitz for $200. When I got to the rental car location in Kona, the agent tried to charge me an additional $1000 for the CAR I HAD RESERVED and had already paid for. They refused to rent a car to me at 9 PM at night without me paying an additional $575. They told me my $200 from Orbitz was a deposit and that it would come off my card, which it didn't. So, I ended up paying 4 times what I should've paid and they refuse to give me a refund or a credit 

Mark K. 

on Yellow Pages

10 years ago

Told us it was non-smoking which was great with us...found the car with burns inside the car and smelled like smoke. We were told that there was no damage to the car but on the first full day we found that the doors would not open properly as if the car had been in an accident. We returned the car the following day to exchange for another one and a different person told us that they KNEW about that damage. Told us the car we were picking up instead clearly was not damaged in any way. In the lot we find the car with multiple ... read more

alyssarussell 

on Yellow Pages

11 years ago

We worked with Damien at the John Wayne Airport (Orange County). He was extremely helpful finding us a convertible at an affordable price, and worked with us until we were completely satisfied. I recommend going to Dollar over any other company! They are flexible and provide a greater discount than most other places. 

linda.m.peterson.9 

on Yellow Pages

12 years ago

Don't use Dollar. What was supposed to be $128 turned out costing $298. And, I didn't buy their insurance. So many hidden cost. I booked it over the internet. Also, needed to rent the car and extra day---I had to drive 2.5 hours back to the airport. Dollar said that Phoenix doesn't allow it to be done over the phone. The return was easy and the young man who checked the car was fast and courteous---the only good thing I can say about the whole experience. 

fw_indygirl 

on Yellow Pages

14 years ago

Was supposed to have unlimited mileage as stated on my hotwire reservation and they were going to charge me $24/day extra when I only paid $23/day for my car. When I asked them to prove to me it said this on Hotwire, what they showed me I couldn't find ANYWHERE on the website on my own when I came home, I even made another reservation and read all the small print. The vehicle we got we couldn't move the seat back angle to make it comfortable but didn't notice until about 4 hours into our trip away from Indianapolis. It also ... read more

satx-reviews 

on Yellow Pages

15 years ago

As an express member, the desk clerks could not find my reservation. If it was not for one of the car service members who allowed me to access my email account on his personal phone, they would not have located it and I would have to pay the drop-in rate. I was in the car after a 1hr 1/2 wait. When dropping the vehicle off, I was charged for an extra 2 hrs and 5+ gallons of gas. I showed my gas receipt to the clerks as well as your manager as proof of filling the tank, but was told the receipt was not acceptable as proof. If... read more