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200 Terminal Dr, Lafayette, LA, 70508, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 9:00 a.m. to 9:00 p.m. |
I had a problem with my rental car windshield wiper blades they were worn and Dollar told me to have them replaced and keep the receipt, so I could get my money back. Instead they gave me two customer service certificates from Thrifty car rental. But, I couldn’t use them at the Lafayette, LA. location where I originally rented from because it wasn’t a participating Thrifty location and the closest one is in Baton Rouge, LA. which is an hour away. So, I am out of the money that I spent on their faulty equipment that’s on thei... read more
Scam Alert – Dishonest, Unsafe, and Money-Hungry Dollar Rent A Car in New Orleans is hands down one of the worst rental experiences I’ve ever had. They gave me a car with a cracked windshield, which is unsafe and not even legally drivable. When I pointed it out, they tried to blame me and go after my insurance—luckily, I had video proof and plenty of evidence from the pickup. Because the car was not safe to drive, I dropped it off at their Lafayette location—and guess what? They still charged me $300 for a “different drop-of... read more
Alanna has amazing customer service and greets the clients with a smile. She is professional and gives a 1st class rental experience.
These people are not serious or responsible at all. When I arrived here with my reservation number, the bitter lady said I had canceled and that there were no more cars available. Even though I called to change the time of my pickup and confirm that I was coming. I arrived with my son, and they didn't even bother to help me. They didn't care. I will never rent a car with this company again.
Dollar Car Rental has a 2.5 star rating with 64 reviews.
Dollar Car Rental is closed now. It will open at 9:00 a.m.
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