Docusign

R B C 

on Google

2 weeks ago

I have an outstanding issue that no one from customer service seem to care enough to fix my issue. I cannot update my profile and pay with my new credit card (my credit card on file has expired). I cannot pay via PayPal either. I cannot call anyone from customer service that can help nor be able to escalate the "case" tickets. Meanwhile, my account is being suspended every 24-hours until I pay the outstanding invoice LOL Docusign Support Case: 15675834 "Billing" Srinath | Docusign Customer Support Poosa | Docusign Customer S... read more

Jeanine Levine 

on Google

3 months ago

I was charged $600.00 for 2 accounts at 10pm 2 nights ago. I never subscribed. I order as needed. I cannot reach support and they will not refund my cancelled (non existent) subscription. I am at a loss! I do not know what to do. I have never paid more than $35.00. Any suggestions? I actually think my account was cloned as I cannot log in anymore. Help! 

M D 

on Google

4 months ago

SCAMMERS. IMPROPERLY CHARGED a random charge to my business' bank account after we canceled service with them. We tried to take it up with support, and they said they would authorize a refund, but we never saw the refund, and now we can't reopen the case, because you have to be a paid user to even contact their billing support. Do not trust them with your financial info!