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Docusign
- Software company
- Seattle, WA
About this business
Location details
Wells Fargo Center, 999 3rd Ave #1000, Seattle, WA, 98104, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Docusign with a company I was doing business with for a purchase. I do not have a Docusign account. Now I am receiving phishing Emails through them. There is no way to contact this company without an account. This is not a reputable company, do not do business with any company that uses them. I am considering legal action.
I have an outstanding issue that no one from customer service seem to care enough to fix my issue. I cannot update my profile and pay with my new credit card (my credit card on file has expired). I cannot pay via PayPal either. I cannot call anyone from customer service that can help nor be able to escalate the "case" tickets. Meanwhile, my account is being suspended every 24-hours until I pay the outstanding invoice LOL Docusign Support Case: 15675834 "Billing" Srinath | Docusign Customer Support Poosa | Docusign Customer S... read more
I was charged $600.00 for 2 accounts at 10pm 2 nights ago. I never subscribed. I order as needed. I cannot reach support and they will not refund my cancelled (non existent) subscription. I am at a loss! I do not know what to do. I have never paid more than $35.00. Any suggestions? I actually think my account was cloned as I cannot log in anymore. Help!
SCAMMERS. IMPROPERLY CHARGED a random charge to my business' bank account after we canceled service with them. We tried to take it up with support, and they said they would authorize a refund, but we never saw the refund, and now we can't reopen the case, because you have to be a paid user to even contact their billing support. Do not trust them with your financial info!
Frequently asked questions about Docusign
How is Docusign rated?
Docusign has a 4.1 star rating with 96 reviews.
When is Docusign open?
Docusign is open now. It will close at 6:00 p.m.
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