Dlux Information System

Winter S. 

on Yellow Pages

9 years ago

Unreliable and inconsistent service. Over priced with a very tiny 15gb cap. The only guarantee by this company is multiple outages on a daily basis. The internet becomes unusable during peak hours between 5pm-12am. Customer service is sub par, and sometimes rude. We had a fire at the house a couple years ago which damaged wiring to the dish. We called them to see if they could come up here to replace and rewire all the melted cables for the usually $50 service fee. The women on the phone asked us why we couldn't just "do it ... read more

Flee C. 

on Yellow Pages

9 years ago

This company is the lousiest internet provider I've ever seen. Rude, no knowledge of tech support and reading from a standard script does not qualify as support. Anyone who utilizes this nickel and dime operation are wasting their time and money. Incompetence in action! 

rwkpalletinc 

on Yellow Pages

14 years ago

This is a mom & pop company that I've had both a private and corporate account, and both ended unprofessionally with Dlux refusing to provide support (including paid support), or even acknowledge there was a problem after I personally troubleshooted all of our equipment. Problems include high latency, intermittent interference, and worst of all complete failure of the connection. We attempted to work with them in deference to the expensive equipment purchase involved; however ultimately when our service requests were refused... read more