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625 Walnut Ridge Dr # 190, Ste 190, Hartland, WI, 53029, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
If you enjoy having your fsa card blocked every other month for the same thing that they already okayed, then this is the company for you. If you enjoy having it blocked and having to wait a week to have it unblocked, then this is the company for you. If you enjoy wasting tons of time on the phone trying to figure out why they are denying this or that, then this is the company for you. I am going to encourage every single one of my coworkers to ask our company to drop this awful company! I have people at other companies buyi... read more
Horrible company, will ask you for proof on every payment for Dr/clinic bills.
Staff are all friendly and I know this isn’t their fault ! But this company stole money from me ! They said I can’t get my money back or file anymore claims but they take forever to even approve claims and you have to go through all these extra steps just to get money in your savings account with them ! I would have been better off putting money under my Mattress !!
I was denied a portion of a claim because of a coupon, even though the coupon was applied prior to the amount I paid, verified by the final Explanation of Benefits. They were polite but rigid in their denial of the full amount I paid, despite documentation. This is one bad experience, so I give them two stars.
I have always had and used FSA from my employers. But this is the first company I've had to deal with for FSA that has a horrible app, only processes payments for reimbursement once a week, takes forever to process a claim when you submit via the app like most companies push for you to do nowadays. When you call you get a different answer and attitude from the representative. It took 2 weeks for a reimbursement after the claim showed processed. I just really can't understand how terrible this company is for FSA dealings. And... read more
Diversified Benefit Services, Inc has a 2.2 star rating with 119 reviews.
Diversified Benefit Services, Inc is closed now. It will open on Monday at 9:00 a.m.
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