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Directions Credit Union

3.7

About this business

Location details

1446 S Reynolds Rd, Maumee, OH, 43537, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.735 reviews
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AJ's profile image
AJ 
on Google
a week ago

We do the majority of our commercial and personal banking through other banks. I’ve used Directions in Sylvania for some small personal baking, and they’ve always been OK. The Maumee location is awful! The assistant manager who I believe is named Carey, was less than accommodating and did not even address me as a customer; instead gave a message to the teller to give to me. On the positive side, this may have saved me a headache. We were considering opening a commercial account here, but I just don’t think Directions has wha... read more

Dan Waters's profile image
Dan Waters 
on Google
2 weeks ago

It’s so nice to be able to talk with a friendly, professional, real person. They always take great care of our transactions and are helpful with information 

D K-L's profile image
D K-L 
on Google
2 weeks ago
Noah Bahls's profile image
Noah Bahls 
on Google
3 weeks ago

Directions has become such a joke in the last 5 years. My debit card randomly gets shut off for no reason and i have to keep getting a new one. Constantly get locked out of my account and the only way to get it unlocked is to drive to a branch. Online and phone support is non existent. Hours are always wrong,atms are usually always out of service, and today all of a sudden i no longer have the option to transfer money out of my savings account online. Why? Its my money and i want it. Thankfully my main bank is now Huntington... read more

John Charles's profile image
John Charles 
on Google
7 months ago

Let me express my appreciation for the assistance from a young lady named Sophia, who helped me with a credit card issue that I was having. Very professional, Very personal. Most appreciated! Thank you, Sophia! Thank you, Directions Credit union. 

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Frequently asked questions about Directions Credit Union

How is Directions Credit Union rated?

Directions Credit Union has a 3.7 star rating with 35 reviews. 

When is Directions Credit Union open?

Directions Credit Union is closed now. It will open at 8:30 a.m. 

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