Direct Tools Factory Outlet's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Direct Tools Factory Outlet

4.3

About this business

Location details

400 S Wilson Rd Suite 100, Sunbury, OH, 43074, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.391 reviews
Select a rating
Chris Lhamon's profile image
Chris Lhamon 
on Google
2 weeks ago

THE WARRANTIES AREN'T WHAT THEY CLAIM!!!!!!!! It's from manufacturing date, so my 3 year warranty is actually about 1.5 years. The batteries fail often. I have sent one in every single year for repair. This company is a scam! It took me 2+ weeks of working with their support to get an order for a drill press through. THEN they got the price wrong. THEN they got the price wrong again. They never fixed it. THEN the drill press was defective because the holes in the base weren't tapped, so there was no way to attach the column.... read more

Garrett Bassett's profile image
Garrett Bassett 
on Google
3 weeks ago

Would not recommend. Prices slightly better than regular Home Depot prices. Worse than sale prices, and service is poor. Came back to exchange an untouched item that was instantly refused. Turns out I was one day late, but they refused it before I had the chance to show them the receipt and refused to make any concession(their right). I suspect they would have had another excuse not to exchange the item regardless since they refused immediately. 

AJ Valente's profile image
AJ Valente 
on Google
4 months ago

This is usually my favorite store at the mall, i love the products and the deals, however, I decided to stop by on Thursday interested at maybe getting a new tool box. I was greeted at the door, then the singing began. As I started looking at the drills the woman working there started singing Heart like a truck, so loud, and so off key, it hurt my ears. The further back I got in the store the louder she got. I decided shopping would not be worth it and left as she continued to “sing” louder and louder. 

Willam Noon's profile image
Willam Noon 
on Google
8 months ago
Dave Hively's profile image
Dave Hively 
on Google
9 months ago

Great deals 

View all google reviews

Frequently asked questions about Direct Tools Factory Outlet

How is Direct Tools Factory Outlet rated?

Direct Tools Factory Outlet has a 4.3 star rating with 91 reviews. 

When is Direct Tools Factory Outlet open?

Direct Tools Factory Outlet is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com