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Direct Tools Factory Outlet
- Accessories
- Pearl, MS
About this business
Location details
200 Bass Pro Dr #525, #525, Pearl, MS, 39208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a tool. It came in without a battery charger and battery . Called them they had me send it back to them. Called them today. They said they don’t send confirmation of receiving and they don’t send confirmation of your credit and the tool is supposed to be automatically re-ordered and sent but they don’t do that until after, they get it, even though they checked and did receive it. still waiting . Absolutely terrible customer service.!!!!
Placed an order for 2 garden tools. They notified me that it would take up to 20 days to process my order and another 1-2 weeks for delivery. I chose to cancel my order. After multiple emails and replies, they still have not refunded my money for 12 days. They kept saying that it would be in my account within 24-48 hours. I still have not received it. They are the worst business to order from. It has taken weeks to receive previous orders. And they always come banged up and packaged poorly.
Frequently asked questions about Direct Tools Factory Outlet
How is Direct Tools Factory Outlet rated?
Direct Tools Factory Outlet has a 2.8 star rating with 9 reviews.
When is Direct Tools Factory Outlet open?
Direct Tools Factory Outlet is closed now. It will open tomorrow at 9:00 a.m.
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