This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Dick's Sporting Goods
- Sporting Goods
- Gastonia, NC
About this business
The DICK'S Sporting Goods in Gastonia, NC carries quality sports equipment & apparel. Buy online and pick up in store at the DICK'S Sporting Goods near Gastonia.
Location details
415 Cox Rd Ste 100, Ste 100, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just left the store after having $175 worth of items rung up—only to walk out without purchasing anything due to a frustrating customer service experience. I tried using a team sports coupon, and instead of simply scanning it or checking if it was valid, the cashier kept questioning me about where I got it and who gave it to me. After 10 minutes of back-and-forth, with no progress and no resolution, I had enough and left empty-handed. Also she lost interest after I told her no two times on not wanting a credit card! As a r... read more
Shout Out to Mr. Michael, very professional, and very helpful.
Very friendly, helpful and will make sure your items get to your car . Any salesperson will get you to the right department .I highly recommend Dick's sporting goods to shop you'll always come back. 💯
Their 90 return policy is bullshit. They sell you shoes and if you want to return them they have to be in perfect condition. So how do you know you don't like the shoes if you don't wear them? They told be to go to the manufacturer, but they won't take them back if you didn't buy them from the website! So now I'm out $193 for shoes I can't wear. I won't be shopping there anymore.
Great customer service
Frequently asked questions about Dick's Sporting Goods
How is Dick's Sporting Goods rated?
Dick's Sporting Goods has a 4.1 star rating with 596 reviews.
When is Dick's Sporting Goods open?
Dick's Sporting Goods is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com