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Diamond Ridge
- Retirement Homes
- Troy, NY
About this business
Location details
59 Harris Rd, Troy, NY, 12182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:30 p.m. | |
| Tue | 7:30 a.m. to 7:30 p.m. | |
| Wed | 7:30 a.m. to 7:30 p.m. | |
| Thu | 7:30 a.m. to 7:30 p.m. | |
| Fri | 7:30 a.m. to 7:30 p.m. | |
| Sat | 7:30 a.m. to 7:30 p.m. | |
| Sun | 7:30 a.m. to 7:30 p.m. |
We did not have a good experience with Diamond Ridge. The food is terrible. We had to deal with a smoker on the floor below and when we brought it to their attention it was never addressed. Poorly ran activities. Weekly house keeping is non existent. The biggest problem is communication, you never hear back from anyone. Sue ignores all of your emails. The only good thing about this place is Tammy and Bill who are the aids.
I really enjoyed my visit to Diamond Ridge. It's amazing to see all of the improvements with the new management group. I enjoyed my meal - it was delicious! I loved seeing the huge deer in the back of the community.
Room was to be ready by December 1, when arriving on December 5 to move in furniture there was cat litter, cat food, cat hair, and the place was filthy. Theysaid that they were going to steam clean the apartment. They never did that. All they did was vacuum.the bathroom vanity door was off tub not clean.The walls were dirty and The window shelves were dirty All they care about is getting your money and not following through on having things done before you move in. They just wanna sell you even if it means lying. So Renter b... read more
I don't even know where to begin but this place is full of dishonest people. Starting at the management level that gets you to sign a lease and then raises rent 6 months later, almost $400 more than your agreed upon price. The food is terrible, the management team seem nice but are shady, they allowed someone to enter my brothers room after he passed away and that person stole two computers from my brother. There are multiple people that have master keys to rooms that shouldn't have them. They then wanted to charge half a mo... read more
Diamond Ridge is truly a wonderful community! The staff go above and beyond every single day — they’re caring, attentive, and make residents feel like family. The community itself is warm, welcoming, and full of life, with plenty of activities and smiles all around. You can tell the team genuinely loves what they do. Highly recommend!
Frequently asked questions about Diamond Ridge
How is Diamond Ridge rated?
Diamond Ridge has a 3.8 star rating with 87 reviews.
When is Diamond Ridge open?
Diamond Ridge is closed now. It will open at 7:30 a.m.
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