Diamond Assisted Living & Memory Care

Shay Carter 

on Google

2 months ago

I am writing to formally report serious concerns regarding the care and management practices at Diamond, where I have worked and witnessed multiple instances of resident neglect and administrative negligence. During my time at the facility, I observed that residents were often left soaked in their own urine for hours without appropriate care or response. Staff failed to report these serious matters, and efforts to raise concerns were often dismissed or ignored. Additionally, facility administration was frequently unavailable... read more

Brian 

on Google

6 months ago

Rosa and her team provided my dad exceptional care. Rosa was amazing and personally checked in on my dad regularly and provided comfort and support to our family. 

Mary Buskohl 

on Google

9 months ago

My husband has been there since March. Prior to that he was in a facility where no one cared and were obviously not trained on dementia care. While no facility is perfect, I have no complaints with Diamond. 

Nathan R 

on Google

11 months ago

Update: it is now 7 months since Dad moved in and we are still having a great experience. Thank you all! My dad moved into Diamond as an ALF resident a month ago today. He was in a different Assisted Living prior to Diamond as a result of left side paralysis after his stroke. He had almost nothing good to say about his prior living arrangements; however, I don't think I've heard him say one negative thing about Diamond yet. When he had to go to the hospital for a medical emergency, the staff were waiting to welcome him when ... read more

arii cooper 

on Google

11 months ago

Applied for a job up here and went back and fourth with the director Joyce for a week about a position when I was asked to come in and fill an app out and see her! So I did was super excited and Joyce was kind as well. we talked and then she proceeded to call the hiring manager robin in whom got me set up with orientation a couple days later, as they claimed they were in need of overnight caregivers. The day before orientation they had the RECEPTIONIST contact me and inform me that the hiring manager didn’t want to proceed b... read more