Diamond Assisted Living & Memory Care

D P 

on Google

3 weeks ago

I am very pleased with Diamond Assisted Living and Memory Care. Since the very beginning of visiting the facility and making preparations, my family has been treated with care and respect. All the staff are exceptional and are always willing to help. The administration, nursing staff, aids, ground keepers, and others are very caring and work hard to provide for the needs of my loved ones. The facility is beautiful and is well taken care of and maintained. Housekeeping does a great job. I am at peace knowing that my family me... read more

Shay Carter 

on Google

4 months ago

I am writing to formally report serious concerns regarding the care and management practices at Diamond, where I have worked and witnessed multiple instances of resident neglect and administrative negligence. During my time at the facility, I observed that residents were often left soaked in their own urine for hours without appropriate care or response. Staff failed to report these serious matters, and efforts to raise concerns were often dismissed or ignored. Additionally, facility administration was frequently unavailable... read more

Brian 

on Google

8 months ago

Rosa and her team provided my dad exceptional care. Rosa was amazing and personally checked in on my dad regularly and provided comfort and support to our family. 

Mary Buskohl 

on Google

10 months ago

My husband has been there since March. Prior to that he was in a facility where no one cared and were obviously not trained on dementia care. While no facility is perfect, I have no complaints with Diamond. 

Nathan R 

on Google

a year ago

Update: it is now 7 months since Dad moved in and we are still having a great experience. Thank you all! My dad moved into Diamond as an ALF resident a month ago today. He was in a different Assisted Living prior to Diamond as a result of left side paralysis after his stroke. He had almost nothing good to say about his prior living arrangements; however, I don't think I've heard him say one negative thing about Diamond yet. When he had to go to the hospital for a medical emergency, the staff were waiting to welcome him when ... read more