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Diablo Valley Federal Credit Union
- Credit Unions
- Concord, CA
About this business
Location details
1051 Detroit Ave, Ste A, Concord, CA, 94518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
One of the worst examples of customer service in recent memory. Not sure if this was an isolated incident for this staff, branch or the entire organization.
I want to give this bank more stars but I can’t. The tellers are lovely. Managers … jury is still out. But their policies are awful. 10 day holds for new members on mobile deposits. Can’t even close my account cuz my money is being held hostage. Smh.
Eliza was amazing! I use a different Credit union in Massachusetts and visited this shared branch twice today. Both time I was helped with a glowing smile from Eliza, she accepted me as one of her customers even tho I don’t bank here. Took her time explaining everything so I was extremely well informed. Employees like this are rare and I want to say I appreciate and thank you Eliza. If you go here please ask for her help and you will be amazed.
Frequently asked questions about Diablo Valley Federal Credit Union
How is Diablo Valley Federal Credit Union rated?
Diablo Valley Federal Credit Union has a 3.9 star rating with 28 reviews.
When is Diablo Valley Federal Credit Union open?
Diablo Valley Federal Credit Union is closed now. It will open at 9:00 a.m.
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