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DHL eCommerce Australia

1.7

About this business

Location details

Unit 1, Building 1, 1 Millennium Court, 33/41 Military Rd, Matraville, NSW, 2036, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.780 reviews
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Nicholas Dalton (Nic)'s profile image
Nicholas Dalton (Nic) 
on Google
5 days ago
Bertrand Schmitt's profile image
Bertrand Schmitt 
on Google
4 months ago

My parcel arrived the 21th at Brisbane, it was cleared by the customs on the 22sd, we are now the 29th evening and I still haven't received it! Seriously?! 

Marlon Carvalho's profile image
Marlon Carvalho 
on Google
4 months ago

The worst parcel delivery service ever. They don't go to your address and say that the "customer was not home." They don't leave a note or even send your parcel to be collected at a nearby collecting point. 

nicholas yau's profile image
nicholas yau 
on Google
5 months ago

Your live agent name "JOSH" for Australia. Is extremely unprofessional. I got in the live chat, explain to him my situation. He IMMEDIATELY just send me a "please contact shipper who authorizes to deliver without signature" and send 2 more copy and paste message and LEFT IMMEDIATELY. Without giving me a chance to ask any more step or inquiry. This is extremely unprofessional 1. He didn't give me time to reply and shut the chat in my face. 2. As professional customer service where is the "any more thing I can help you with" t... read more

Barry & Baxter's profile image
Barry & Baxter 
on Google
6 months ago

Its incredible how bad they are. Google should allow for minus ratings. Appalling, incompetent and frighteningly useless. Two parcels currently missing through these guys. DO NOT USE AT ANY COST. 

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Frequently asked questions about DHL eCommerce Australia

How is DHL eCommerce Australia rated?

DHL eCommerce Australia has a 1.7 star rating with 80 reviews. 

When is DHL eCommerce Australia open?

DHL eCommerce Australia is open now. It will close at 5:00 p.m.  

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