Desert Jet is a group of aircraft management, charter, maintenance, FBO and aircraft handling companies based in Palm Springs/Thermal, California (KTRM). Desert Jet is a full-service aviation company providing jet owners with turn-key management of their aircraft that offsets the cost of ownership. Desert Jetâs âprivate car service of the skyâ offers private flyers a smart alternative to fractional aircraft ownership and expensive membership programs. Desert Jetâs acquisition service provides aircraft buyers with objective third-party oversight throughout all phases of the process, from selecting the right aircraft, projecting operating costs and negotiating the acquisition through

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3.6

★★

39 reviews

5★25

4★0

3★0

2★0

1★14

Reviews(9)

Google Reviews(30)

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Kent M. on BirdEye

★★

2 months ago

What customer service? Observed in the FBO at UDD. The plane was broken and the customer was trying to find out what the company was going to do about it. They were a charter customer and the Chief Pilot was the captain no less!! They kept trying asking the captain what the status was and where the recovery aircraft was etc. and he was totally blowing them off. At one point the lead passenger asked "I thought you guys were in the service industry?" The co-pilot was doing his best to help the passenger and keep him informed, but the captain kept coming over and chastising him for "interfering". He was so helpful that the passenger was trying to give him a cash tip, but did not want the captain to see. The passenger told me "You can bet I will be spreading the word at the Yellowstone Club and elsewhere about this company!" I am sure that the company lost more than one customer to their piss poor service. (But I know that they don't care - They have done nothing to correct it and what are a couple of customers when there is so many others [who are ignorant to how bad this company is])

Kent M. on BirdEye

★★

2 months ago

Kent M. on BirdEye

★★

2 months ago

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Lucas S on BBB

★★

3 years ago

Needed maintenance done and I was met by an unfriendly mechanic. He did the job but the attitude was unwarranted. I hope he was only having a bad day.

Michael B. on BirdEye

★★

4 years ago

Had a great experience!!

Michael B. on BirdEye

★★

4 years ago

Had a great experience!

Michael B. on BirdEye

★★

4 years ago

Had a great experience!