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Desert Jet

3.7
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About this business

Desert Jet is a group of aircraft management, charter, maintenance, FBO and aircraft handling companies based in Palm Springs/Thermal, California (KTRM). Desert Jet is a full-service aviation company providing jet owners with turn-key management of their aircraft that offsets the cost of ownership. Desert Jet’s “private car service of the sky” offers private flyers a smart alternative to fractional aircraft ownership and expensive membership programs. Desert Jet’s acquisition service provides aircraft buyers with ob... read more

Location details

56-600 Invader Blvd, Thermal, CA, 92274, United States

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3.742 reviews
5
28
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14
Kent M.'s profile image
Kent M. 
on Birdeye

a year ago

What customer service? Observed in the FBO at UDD. The plane was broken and the customer was trying to find out what the company was going to do about it. They were a charter customer and the Chief Pilot was the captain no less!! They kept trying asking the captain what the status was and where the recovery aircraft was etc. and he was totally blowing them off. At one point the lead passenger asked "I thought you guys were in the service industry?" The co-pilot was doing his best to help the passenger and keep him infor... read more

Kent M.'s profile image
Kent M. 
on Birdeye

a year ago

What customer service? Observed in the FBO at UDD. The plane was broken and the customer was trying to find out what the company was going to do about it. They were a charter customer and the Chief Pilot was the captain no less!! They kept trying asking the captain what the status was and where the recovery aircraft was etc. and he was totally blowing them off. At one point the lead passenger asked "I thought you guys were in the service industry?" The co-pilot was doing his best to help the passenger and keep him infor... read more

Kent M.'s profile image
Kent M. 
on Birdeye

a year ago

What customer service? Observed in the FBO at UDD. The plane was broken and the customer was trying to find out what the company was going to do about it. They were a charter customer and the Chief Pilot was the captain no less!! They kept trying asking the captain what the status was and where the recovery aircraft was etc. and he was totally blowing them off. At one point the lead passenger asked "I thought you guys were in the service industry?" The co-pilot was doing his best to help the passenger and keep him infor... read more

Lucas S's profile image
Lucas S 
4 years ago

Needed maintenance done and I was met by an unfriendly mechanic. He did the job but the attitude was unwarranted. I hope he was only having a bad day. 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Had a great experience!! 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Had a great experience! 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Had a great experience! 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Had a really great experience! 

Michael B.'s profile image
Michael B. 
on Birdeye

4 years ago

Had a really great experience! 

Frequently asked questions about Desert Jet

How is Desert Jet rated?

Desert Jet has a 3.7 star rating with 42 reviews. 

When is Desert Jet open?

Desert Jet is open now. It is open 24/7.