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Desert Financial Credit Union
- Finance
- Surprise, AZ
About this business
Location details
15215 N Cotton Ln, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Tell you one thing it's another, have to chase down to get a response. Horrible communication
I am blessed to have Sonia help me. Sonia went above and beyond for me. I look forward to banking with Desert Financial because of your amazing Banker Sonia.
SONIA WAS SOOOOOO AWESOME I AM TECHNOLOGICALLY SORRY TERRIBLE!! Sonia SPENT SOOO MUCH TIME ON ME & MY ISSUES I CANNOT THANK HER♥️♥️♥️& DESERT FINANCIAL FOR YOUR SERVICE
Ms. Janelle, a bank officer in Desert Financial Credit Union, situated in Cotton Lane, Surprise assisted me above and beyond when I came to the branch distraught. Our account was debited twice by a company that we deal with every month. She didn't dismiss me, but, she stayed with me while I spoke with the company involved. Ms. Janelle gave me the go ahead to resolve my issue. She didn't spoon fed me, which I truly appreciated. She was attentive and got involved when needed to speak and make sure that the party involved was m... read more
I’ve waited in line for 10 minutes to reach a teller. They only have one open and working. The ATM isn’t working and now the line of people is up to 6 people. Everyone is irritated in line. The second teller sitting at the desk was helping someone they left for 5 minutes she doesn’t help anyone else and then the customer shows up again. Clearly they needed to see the banker in the office. The customer service at this branch is awful and slow.
Frequently asked questions about Desert Financial Credit Union
How is Desert Financial Credit Union rated?
Desert Financial Credit Union has a 4.5 star rating with 119 reviews.
When is Desert Financial Credit Union open?
Desert Financial Credit Union is closed now. It will open tomorrow at 10:00 a.m.
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