Desert Financial Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Desert Financial Credit Union

4.6

About this business

Location details

15215 N Cotton Ln, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.6117 reviews
Select a rating
tim green's profile image
tim green 
2 weeks ago

SONIA WAS SOOOOOO AWESOME I AM TECHNOLOGICALLY SORRY TERRIBLE!! Sonia SPENT SOOO MUCH TIME ON ME & MY ISSUES I CANNOT THANK HER♥️♥️♥️& DESERT FINANCIAL FOR YOUR SERVICE 

carmelita ginivan's profile image
carmelita ginivan 
2 months ago

Ms. Janelle, a bank officer in Desert Financial Credit Union, situated in Cotton Lane, Surprise assisted me above and beyond when I came to the branch distraught. Our account was debited twice by a company that we deal with every month. She didn't dismiss me, but, she stayed with me while I spoke with the company involved. Ms. Janelle gave me the go ahead to resolve my issue. She didn't spoon fed me, which I truly appreciated. She was attentive and got involved when needed to speak and make sure that the party involved was m... read more

Sherry Owens's profile image
Sherry Owens 
4 months ago

I’ve waited in line for 10 minutes to reach a teller. They only have one open and working. The ATM isn’t working and now the line of people is up to 6 people. Everyone is irritated in line. The second teller sitting at the desk was helping someone they left for 5 minutes she doesn’t help anyone else and then the customer shows up again. Clearly they needed to see the banker in the office. The customer service at this branch is awful and slow. 

Vivian Adams's profile image
Vivian Adams 
4 months ago

I want to give a shout out to Sonia Soto for guiding and directing me with the auto loan with Desert financial credit Union. She’s been an amazing blessing, very informative and simplified step-by-step the loan process which I truly appreciate! She has made the process so easy to understand, and has taken the time with patience, understanding, and care to help me through my auto loan and has always been there. Whenever I reached out to her with any questions I had, and she answered each one which was very helpful and satisfy... read more

Rico Rey Gonzaga's profile image
Rico Rey Gonzaga 
5 months ago

Sonia, helps me until the whole processing of the loan was done.she her most best efforts that my loan be granted For me it’s an excellent Job 

Frequently asked questions about Desert Financial Credit Union

How is Desert Financial Credit Union rated?

Desert Financial Credit Union has a 4.6 star rating with 117 reviews. 

When is Desert Financial Credit Union open?

Desert Financial Credit Union is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com