Dermpath Diagnostics Central Florida

Pamalah Sizemore 

on Google

2 years ago

I’ve been on hold for four hours today trying to pay my bill. It doesn’t accept your flex card on the phone. I have tried and tried day after day with excessive hold times. Still haven’t been able to pay. I finally reached someone in the office today. She said she would give them a message. Ridiculous. It’s been three months 

Vito LoGrasso 

on Google

2 years ago

My doctor used their services for testing. I was supposed to be billed. When I called the billing office and explained I already paid the full fee after receiving an additional fees. I asked the lady to please contact the doctors office this was a mistake. She told me she’s in a busy call center and hung up on me. I punched in a million numbers, waited on hold, and got this. Hung up on. I didn’t tell, raise my voice, just asked a simple request to follow up on billing. Disgusting! Avoid this lab at all costs 

Michael Whitworth (TeeTimeMW) 

on Google

4 years ago

One of the worst telephone systems I have ever tried to reach a professional organization through. After being sent through this terrible system and then having to wait on hold for over 13 minutes I finally reached a person in billing. I explained that their records were incorrect and they were trying to bill an insurance company that we had not used for over 2 years. While updating our insurance the phone just dropped. I will not call back and I will look for another dermatologist that does business with a diagnostic compan... read more