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1 Terminal Dr # 307, Nashville, TN 37214, Nashville, TN, 37214, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I am writing to express my deep frustration with the experience my family and I had at BNA in Nashville. We were in the Sky Priority line, which had about 100 people, yet only one agent was assisting us — while the regular line, with far fewer passengers, had multiple agents and moved much faster. This caused a significant delay, and we nearly missed our flight despite arriving early. We were traveling with an infant in arms, which made the situation even more stressful and exhausting. When we finally reached the front, we a... read more
The customer service was great. I believe his name was Pal..he changed one of my flights so I was able to make it home 5 hrs ahead of schedule. That was great!
My flight got cancelled. Then I got put on a flight with a connection. Both new flights were substantially delayed. Then when we landed, the pilot didn’t pull up close enough to the gate so we waited on the plane for an hour to be towed to the gate. What was supposed to be a 2.5 hour travel day turned into into 7 hours. It would’ve been one thing if it was just the cancelled flight or the delays. But they fumbled the bag so hard at just the basics of being an airline every single chance they had.
Fly like a banana - to the sea. Fly like a banana - let the peel carry me.
Delta Airlines has a 3.5 star rating with 46 reviews.
Delta Airlines is open now. It will close at 6:00 p.m.
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