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Delta Airlines

3.4
  • New York, NY

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Location details

Cargo Building 21, New York, NY, 11430, United States

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3.4375 reviews
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Liam Solomon's profile image
Liam Solomon 
a month ago

This is an easy place to get to for truck drivers. The staff is very friendly and people here are very nice so please be respectful. The only reason I'm not giving 5 stars is because there are no bathrooms. So make sure you do everything you need to before delivering here. 

Erhan Beycan's profile image
Erhan Beycan 
4 months ago

To the managers of delta, where hundreds of people come and go every day and you do your job while working; In such an organization, not even 1 toilet has been built for people to use. Let's say it is old etc. It should not be so difficult to put a portable toilet. People cannot even find a place to wash their hands here, it is a complete disgrace, I guess you do not have a single thoughtful and smart manager. People who receive terrible service will not make good comments about your company, nor will an investor go and buy ... read more

Nathalia Barbie's profile image
Nathalia Barbie 
3 months ago

Not at all reliable. They make you wait for many hours, not to mention the packages. They never find them. They lose a lot of them, and the customer service is very poor, both on the phone and in person. I've been visiting the JFK location for a week looking for some boxes, but they can't find them, and they haven't given me any concrete answers. Nothing is reliable about Delta Cargo. 

Jose Zuluaga's profile image
Jose Zuluaga 
3 years ago

It is incredible to wait for approximately 3 hours to receive our cargo, and when they finally serve us, it turns out that they serve another person who arrived only 15 minutes before, why? for the simple reason that he received a $50 dollar to skip us. What a disappointment to know that in order to be well attended you have to pay the drivers who, logically, already receive a payment for doing their job WELL. 

Shiv Iyer's profile image
Shiv Iyer 
4 months ago

Worst customer service, please avoid Delta as much as you can. Southwest is much much better. They go out of the way to help you during off business hours when your cargo arrives. 

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Frequently asked questions about Delta Airlines

How is Delta Airlines rated?

Delta Airlines has a 3.4 star rating with 375 reviews. 

When is Delta Airlines open?

Delta Airlines is open now. It is open 24/7. 

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