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Defense Finance and Accounting Service
- Government
- Rome, NY
About this business
Defense Finance and Accounting Service is located at 325 Brooks Rd, Rome, NY. This business specializes in Accounting & Bookkeeping and Financing.
Location details
325 Brooks Rd, Rome, NY, 13441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Awful Service listening to a robot. No empathy. Poor Services in many ways.
In serious need of DOGE!
I was released from service but the 100+ hours of earned time I earned (vacation time/personal time) that should have been released to me was not! Online says to contact your agency rep which I have and I’ve been referred to pursue this with DFAS online as I am no longer in their system (upon release). DFAS when contacted just disconnects you (“we will put you through to the civilian contact” click) I earned this money and feel that it is being denied (stolen) from me. I do not recommend ever working for any Federal agency a... read more
Horrible customer service. Rude and unknowledgeable. Called 24 times (not exaggerating) over the course of 4 months to get a debt issue fixed. They always say it's someone else's job and give me the run around. No one can tell me where the debt came from and sent me to collections over it without notifying me. Having received a call over it from collections though. Had to find out by looking at my credit score. Waste of tax payers dollars and waste of time.
DFAS Cleveland & Rome are easily the worst agencies to deal with. Whether as a customer, or agency to agency, they genuinely don’t care. There is no accountability so efficient & effective customer service are of no concern for DFAS. The customer service surveys are simply there for the sake of being there. I encourage customers to submit complaints to the DOD Inspector General regarding the fraud, waste, & abuse that is rampant at DFAS. In addition to retaliation against whistleblowers, travel fraud, conflicts of interest, ... read more
Frequently asked questions about Defense Finance and Accounting Service
How is Defense Finance and Accounting Service rated?
Defense Finance and Accounting Service has a 1.9 star rating with 22 reviews.
When is Defense Finance and Accounting Service open?
Defense Finance and Accounting Service is closed now. It will open at 9:00 a.m.
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