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Deer Valley Credit Union

4.4

About this business

Location details

15613 W Bell Rd, Surprise, AZ, 85374, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4153 reviews
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Briah Kelly-Byron's profile image
Briah Kelly-Byron 
3 weeks ago

My experience was not a pleasant one. Erica was the branch manager on duty. I called twice inquiring about depositing a large check around $7.K that had my new married last name instead of my legal last name. I was transferred to a call center who told me I needed to provide my marriage license and driver's license in order for the manager to help me out. They told me that it could be done and that it should be no problem should I provide the documentation. I told the employee over the phone that I will go into the branch ... read more

Michael M (SliderDoorGURU)'s profile image
Michael M (SliderDoorGURU) 
2 months ago

This is a really great local bank where I'm able to use shared branching. 

Catherine Weedman's profile image
Catherine Weedman 
2 months ago

I have an account at a different credit union that is almost an hour round trip from my home. I’m 86 and try to stay off the roads. I’m able to withdraw cash at this branch which is a 5 mile round trip for me. Not only do I appreciate this service but the staff is amazing at helping me. They are all great. 

Susie R's profile image
Susie R 
3 months ago

I’ve recently moved to Surprise and wanted a local credit union, found CSCU & went in and Johanna helped me, very knowledgeable, polite & very friendly. She made several calls to me to make sure I wasn’t needing help with anything. Always smiles when I come in and the overall location I really like. No problems at all, easy process getting my accounts all dialed in. She’s an asset to Copper State. 

Tom Moreth's profile image
Tom Moreth 
4 months ago

Terrible CU. They will DING you for ANYTHING/EVERYTHING. They say their sisters with other CUs but really they’re NOT. Have Been dinged for $34 dollars so many times IVe lost count. Even if you have money in your savings they’re too lazy to do a transfer like other financial institutions do. You can have PLENTY of money in one of their so called SISTER CUs instead of transferring the money and covering the transaction they CHARGE you another FEE. THIS PLACE IS BEYOND ridiculous. I’ve complained several times . They’re ARROGA... read more

Frequently asked questions about Deer Valley Credit Union

How is Deer Valley Credit Union rated?

Deer Valley Credit Union has a 4.4 star rating with 153 reviews. 

When is Deer Valley Credit Union open?

Deer Valley Credit Union is closed now. It will open on Friday at 9:00 a.m. 

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