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De Cabana
- Retail
- Montreal, QC
About this business
Location details
705 Saint-Catherine St W #1114B, Montreal, QC, H3B 4G5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Exactement comme plusieurs d’entre vous, ne fait pas confiance à se site. Je me suis même faite raccrocher au nez par l’agent (Noah). Ils inventent des politiques pour ne pas te remettre ton argent et te donner un crédit en magasin. En plus, ils ont fait l’erreur et c’est moi qui a payé le retour en plus. Allez chez 1er Avenue - eux sont honnête et ils ont les même marques ! Et pas de frais de retour en plus et des gens sympathique au service à la clientèle.
I have nothing but good things to say about my 2 experiences ordering online from DeCabana. I am in a different province, but the order only takes a few days to arrive. When one of the items that was shipped in the last order was damaged, they quickly replaced it. Customer support was excellent!
Service exécrable au téléphone d'un certain Noah. J'ai reçu un vêtement dont l'étiquette était décousue et je le retourne car il ne me convient pas. On me dit que je l'ai porté et on refuse le retour. Je dois payer 20$ pour qu'ils me le retournent afin ne pas perdre mon argent. De plus, dans le retour, j'ai deux pièces et on m'indique qu'il n'y avait qu'une pièce dans la boite... Rien à faire car Noah ne discute pas et il a simplement toujours raison...Plus jamais pour moi!!!
This is the worst website I have ever seen and customer service also as bad. If I would, I would have given negative stars. My orders get canceled with no reason provided. They say there is a reward system but I accumulated so many points (from thousands of dollars spent!), which they made difficult to claim. After back and forth chat with their staff, I was able to claim my reward points - BUT, they canceled all the orders, and they said they will refund my credit card. ALL THE REWARD POINTS LOST!! I will never buy from thi... read more
STORE IS CLOSED IN MALL
Frequently asked questions about De Cabana
How is De Cabana rated?
De Cabana has a 2.9 star rating with 81 reviews.
When is De Cabana open?
De Cabana is closed now. It will open tomorrow at 10:00 a.m.
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