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De Cabana

2.9

About this business

Location details

705 Saint-Catherine St W #1114B, Montreal, QC, H3B 4G5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat11:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
2.979 reviews
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Jo L's profile image
Jo L 
on Google
a month ago

Service exécrable au téléphone d'un certain Noah. J'ai reçu un vêtement dont l'étiquette était décousue et je le retourne car il ne me convient pas. On me dit que je l'ai porté et on refuse le retour. Je dois payer 20$ pour qu'ils me le retournent afin ne pas perdre mon argent. De plus, dans le retour, j'ai deux pièces et on m'indique qu'il n'y avait qu'une pièce dans la boite... Rien à faire car Noah ne discute pas et il a simplement toujours raison...Plus jamais pour moi!!! 

Jemila S's profile image
Jemila S 
on Google
4 months ago

This is the worst website I have ever seen and customer service also as bad. If I would, I would have given negative stars. My orders get canceled with no reason provided. They say there is a reward system but I accumulated so many points (from thousands of dollars spent!), which they made difficult to claim. After back and forth chat with their staff, I was able to claim my reward points - BUT, they canceled all the orders, and they said they will refund my credit card. ALL THE REWARD POINTS LOST!! I will never buy from thi... read more

Shelley Veysey's profile image
Shelley Veysey 
on Google
5 months ago

STORE IS CLOSED IN MALL 

Gad's profile image
Gad 
on Google
5 months ago

The customer service was top-notch. So helpful, responsive, and truly went above and beyond to assist me. My package arrived quickly, beautifully packaged and in perfect condition. I highly recommend this store for their exceptional service and great prices. Will definitely shop again! 

Dana Wyman's profile image
Dana Wyman 
on Google
7 months ago

Don't buy from this store. I have contacted them 3 times to arrange the return of an item, and no one has responded. Worst customer service ever. 

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Frequently asked questions about De Cabana

How is De Cabana rated?

De Cabana has a 2.9 star rating with 79 reviews. 

When is De Cabana open?

De Cabana is closed now. It will open at 10:00 a.m. 

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