Dallas Youth Optical

Melissa Graham 

on Google

2 months ago

I thought I’d come here for the convenience since it’s right next to my daughter’s eye doctor. Melissa was rude. It didn’t feel like she actually wanted to sell me glasses just kept telling me insurance would be out of network and she’s expensive. She never called when the lenses were finished. She was late to arrive for her opening time and never apologized, just gave an excuse. I don’t recommend coming here. 

Shelby Homewood 

on Google

5 months ago

Great experience getting glasses for my son. Months after purchasing his glasses one of our dogs chewed on them and she was able to help us out and fixed them without us having to purchase a brand new pair. 

Nicole Collins 

on Google

11 months ago

Not many have the Tomato frames but the lack of customer service, despite being a repeat customer, really wears down on you. The store is never open, a visit “during business hours” means nothing. No one answers the phone, no one calls you back. Hopefully with this review I can at least schedule a pick up of the pair of frames I ordered that were supposed to be ready several weeks ago. 

Amanda Lindskog 

on Google

a year ago

We absolutely love DYO! Melissa is the BEST! They have the most stylish and durable glasses for my 2 kids! They are always so helpful when we reorder. Would give more stars if I could! I would highly recommend to anyone with kids!