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Custom Fireplaces By RMF
- Richmond, KS
About this business
Redesigning fire, to fit the customer’s needs. We believe that many of life’s best moments happen around the fire. It’s a place to explore, to grow, to learn, to work. A place of connection, well-being, most importantly, a place to live. There are dozens of companies that can get the job done, but only one that can get it done the RMF way. What does that mean? We go the extra mile, even when it’s uphill. We’re upfront, honest, and most of all, we look out for you. Your safety and peace of mind a... read more
Location details
33714 U.S. 59, Richmond, KS, 66080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We recently had our ventless fireplace replaced with a vented insert, and the experience with Custom Fireplaces was great from start to finish. Cyndi is truly an expert—she took the time to explain our options thoroughly and made sure we chose the best solution for both function and aesthetics. She worked closely with us to ensure the fireplace not only looked great in our space but also provided the level of heat we were looking for. The installation was completed with relatively little mess. I recommend this team for their... read more
My experience with Custom Fireplaces has been absolutely wonderful. Cyndi is so fun, knowledgeable, creative and above all kind. She helped me with her staff Darrell, contractor Butch, and helper Aaron. They all went out of their way to make my experience, exceptionally outstanding ! They followed my budget and allowed for some appliances that didn't make it on time working the adjustment into their bid. The design had to be readdressed and they worked with me to achieve my desired results. I couldn't be happier. I absolutel... read more
My fireplace would start and shut off suddenly. I replaced the wall switch but did not solve the problem. I called Cyndi and she set up a service appointment for the next day. I was so pleased to find that it was a loose wire and could be immediately resolved. Custom Fireplaces has great customer service and are very thorough in researching issues. Thank you Cyndi and Darryl!
On January 6, 2025 I left a message asking if they could make repairs on my fireplace because I have a different brand than what they sell. The owner contacted me, she was very nice and knowledgeable about her products. Even though my fireplace was made in 2000 she was still able to find an original Pilot Assembly Part. Darryl arrived a few days later to replace and clean the fireplace. He was punctual, courteous and immediately got to work. He kept the work area clean and never stopped working while I asked questions regard... read more
I love love love love my Fireplace!!! And wall of tvs :) Working with Rocky Mountain Fireplace was the BEST! Cyndi knows her stuff and her attention to detail is amazing!! But what puts her over the top is her creativity and outstanding customer service!! That is hard to find these days. Big shout out to DARRELL..top notch installer that pays attention to every detail and follows through to make sure the customer is happy. Thank you Darrell!! :) Highly recommend!!!
Frequently asked questions about Custom Fireplaces By RMF
How is Custom Fireplaces By RMF rated?
Custom Fireplaces By RMF has a 4.5 star rating with 59 reviews.
When is Custom Fireplaces By RMF open?
Custom Fireplaces By RMF is closed now. It will open tomorrow at 9:00 a.m.
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