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14 Yarmouth Jct, Littlejohn Island, ME, 04096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ordered sheets. paid a ton to have the sheets mailed. Six days later the sheets are still sitting in a warehouse. Customer service will 'look into it'. Customer Service had the nerve to try to sell me their 'rewards program'. Why would I want a reward program for a company that can't manage to send me a simple sheet order. Good grief
This is a scam, fake company. I used to shop at a Cuddledown, when I was a child and my parents their whole life, but now it is a front for a fake company outside the US. BEWARE!!! They canceled my order WITHOUT calling me AND charged me, still over $20 for canceling it!!! I called multiple times, and was told it was impossible to help me or refund me!! If anyone is reading this and this is a real company, please respond. But at this point, I can only hope no one else is scammed like me. They signed me up for a rewards progr... read more
They seemingly ask you to join a rewards program and charge you monthly. It was not transparent and I did not know there would be a charge. I don’t see any benefit to the program either. I looked at the BBB website and it has happened to others
This is a company I remember from Childhood to have the best pillow and blankets. Well- I guess it could not stand the test of time. More interested in pushing a predatory “VIP” club that charges a monthly fee than sending out the 300$ comforter I ordered. Absolutely terrible customer service. Made in Maine? It would appear not. I spent an astronomical amount and the company could not even be bothered to send the full order or make it right. How ridiculous. If you have a product you like I suggest you buy it soon because thi... read more
Bought a $500 Temperature Regulating Comforter a little over 5 years ago. The seaming that holds the filling into the individual squares has mostly dissolved leaving me with whole sections that are empty. Have called customer service 5 times and each agent ( who I can barely understand) has told me they would transfer me to level two customer service. Each time I go right back to the initial recording that I began with. Essentially there is no customer service. Will never buy from this company again!
Cuddledown has a 1.4 star rating with 46 reviews.
Cuddledown is closed now. It will open at 9:00 a.m.
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