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Crystal View Lodge

4.5

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Location details

6 Meridian Pl, Nepean, ON, K2G 6L9, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.597 reviews
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Katie's profile image
Katie 
6 days ago

According to the Facebook public/professional profile, of Bella, who recently gave the the 5 star review, is written by Executive Director/CEO of Grassland Estates, Bella. I find that rather shady. Grasslands has amazing residents, great location. Leadership lacks at Sr.  

Katie's post 1
Mary Alice P.'s profile image
Mary Alice P. 
4 months ago

Atria Valley View is a good place for a resident who fits their standard profile of someone in their 70's, 80's, or 90's with physical limitations and in need of socialization. The director and nursing director, however, have very little experience dealing with any resident with mental instability and exhibit no empathy for residents and their families dealing with medication issues causing mental problems. A little empathy would go a long way in reducing the stress but they seemed incapable of dealing with a resident who ... read more

Billy P.'s profile image
Billy P. 
6 months ago

We had a wonderful experience with Atria Northpoint.  Sam Guar is an excellent Executive Director and they took wonderful, responsive care of my mother throughout her stay.  Atria will hold a special place in our hearts for how they helped us transition my mother into senior living.  

Brenda D.'s profile image
Brenda D. 
7 months ago

i have been a resident for over one year.  i have found the senior staff members; Allison and Jennifer in particular, to be very kind and extremely helpful.  My unit is looked after by Marissa, my housekeeper, who does a great job in doing my laundry and cleaning my apartment on a weekly basis.  She is very pleasant and always smiling. 

Fran L.'s profile image
Fran L. 
8 months ago

My place for the future. My brother moved in over a year ago. He is well aged and independent. We looked at 5 placements before going to meet the staff and tour Crystal View, but, it took only 5 minutes for our decision to sign an agreement and move in. This is home away from home. A lot of sunshine both from the outside and also from each of the staff. Feels like family. All staff at every level are ready to serve and help with a smile. The food is good and there is always an available snack. It is clean corner to ... read more

Laura's profile image
Laura 
a year ago

I am moving my review back to four stars. 😉 Thank you so much. Resident at Riverdale Atria. 

Shari D.'s profile image
Shari D. 
2 years ago

Atria failed in every category; cleanliness of rooms, meals, laundry, thief, etc. but most importantly, healthcare, were poor. Do not entrust Atria with the care of your loved one. I regret in doing so tremendously. 

Leslie D.'s profile image
Leslie D. 
2 years ago

Very sad how they treated my mom. In the beginning they were welcoming and she had a nice apartment. We were a self pay every month and after only being there a few months they raised the rate THOUSANDS. That’s not the worst of it. Very bad communication between staff and getting back to you. My mom had to go out to the hospital for a short stay because food got lodged. And when she wanted to return to Atria they refused to cut up her food for her for a chopped diet that was requested from hospital. Even the social ... read more

Janice Mazzella S.'s profile image
Janice Mazzella S. 
2 years ago

HIghly recommend. Desiree and her Memory Care Team work hard to meet all your needs. Mom has found a new home and is happy and safe. 

Frequently asked questions about Crystal View Lodge

How is Crystal View Lodge rated?

Crystal View Lodge has a 4.5 star rating with 97 reviews. 

When is Crystal View Lodge open?

Crystal View Lodge is closed now. It will open at 8:00 a.m. 

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