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Cruise Connections Canada
- Transportation Services
- Vancouver, BC
About this business
Location details
1201 W Pender St #604, Vancouver, BC, V6E 2V2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
After spending several thousand dollars with Cruise Connections, this has been the most disappointing customer service experience my wife and I have ever encountered. We booked through this agency to travel with my in-laws, who are experienced cruisers in their 80s and have used Cruise Connections for dozens of trips. We expected a seamless process: accurate booking, clear communication, and support navigating the cruise line’s requirements. Unfortunately, none of these expectations were met. Key issues included: - Our conta... read more
My wife and I cruised with Cruise Connections and had such an exemplary experience that we didn’t hesitate to book again—for a trip to Japan. While the initial booking process didn’t go as smoothly as I’d hoped, everything changed once Michael Dy and Joanne Fong took over. Their professionalism, efficiency, and attention to detail were outstanding. They handled every aspect of the trip with care, including all the extras needed for a smooth journey. Thanks to them, everything went perfectly while we were in Japan, and the en... read more
I am extremely impressed with Michael Dy. He went out of his way to provide me with a solution to a problem I was having regarding a booked flight. He took the time and pursued the matter well above the norm. He provided me with an excellent solution which I am very pleased with. He eliminated a great deal of stress that I was experiencing with his handling of the matter. Cruise-Connections is very fortunate to have Michael on their team. He gets things done with exceptional results. Thank you Michael
I can’t say enough good things about my cruise agent, Gary, Anson and Jodie. They’ve taken care of every detail for all my cruise bookings—seamlessly and with genuine care. From helping me find the best itineraries and cabin options, to securing great deals and onboard credits, their service has always gone above and beyond my expectations. They’re incredibly responsive, knowledgeable, and always patient with my many questions. Whether it’s sorting out travel deviations, handling special requests, or navigating changes, they... read more
Frequently asked questions about Cruise Connections Canada
How is Cruise Connections Canada rated?
Cruise Connections Canada has a 4.6 star rating with 149 reviews.
When is Cruise Connections Canada open?
Cruise Connections Canada is open now. It will close at 4:00 p.m.
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