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Critter Connection

4.3

About this business

Location details

154 Hwy 25, Newport, TN, 37821, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3230 reviews
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Madyson Shannon's profile image
Madyson Shannon 
on Google
a week ago

Truly the worst pet store I’ve ever been in. The smell hits you like a truck. All the cages were completely inappropriate and just disgustingly dirty. There were ball pythons housed together and none of the snakes had heat. Some of the hamsters had awful wounds that I assume were from fighting since, they too, should not be housed together. Needless to say, we left pretty quickly. 

Zack Blevins's profile image
Zack Blevins 
on Google
3 weeks ago

Friendly staff and the shop was very well organized. 

Dionte Mccreary's profile image
Dionte Mccreary 
on Google
a month ago

We were on vacation and looking for reptile stores. We ended up coming here since there weren't a lot near us. The lady we talked to was very nice. They had some really cool snakes and lizards for sure, but the tanks they were in were pretty sad. We ended up buying a bearded dragon cause he was so gorgeous but also cause his cage was awful. Some of the snakes didn't have heat bulbs either. The snake my mom bought freezing cold. There was also a super skinny leopard gecko in a vertical? Overall 4.5 put of ten. I can tell the ... read more

Gabriella Cole's profile image
Gabriella Cole 
on Google
2 months ago

I truly wanted to leave a more positive review, but unfortunately, my experience was concerning. I purchased three guinea pigs from this store just two days ago. The owner was unable to confirm their sex and couldn’t clearly state how long they had been at the store. The condition of the enclosure was very poor — it was filthy, there were bugs crawling inside, and there was no hay provided for the guinea pigs at all. The water was also dirty. Most concerning, one of the guinea pigs has a visible lesion on her belly, which I ... read more

Michelle Bryson's profile image
Michelle Bryson 
on Google
2 months ago
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Frequently asked questions about Critter Connection

How is Critter Connection rated?

Critter Connection has a 4.3 star rating with 230 reviews. 

When is Critter Connection open?

Critter Connection is closed now. It will open tomorrow at 9:00 a.m. 

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