Critter Connection's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Critter Connection

4.3

About this business

Location details

154 Hwy 25, Newport, TN, 37821, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3234 reviews
Select a rating
Trinity Holt's profile image
Trinity Holt 
a week ago

Rude and extremely unprofessional, entering the store interrupted a conversation and she clearly just wanted to get back to it, she didn’t pay attention to anything I said and then charged me for something I said I didn’t want. The smell was awful, many reptiles didn’t have any heating or lighting, none of the enclosures were well maintained. Please don’t support a pet store like this, they don’t need to be in business. 

Jackie Roberts's profile image
Jackie Roberts 
2 weeks ago

The owners r great and knowledgeable if they don't have something in stock they will try to get it for you or lead you in right direction on where to get it 

Paige Fields's profile image
Paige Fields 
2 months ago

I wish I had something positive to say about this small local shop, unfortunately my experience was not it. My partner and I are big into the fish keeping hobby, we love animals in general, we went in to browse since we saw it on google. As soon as you walk inside it smells horrible (I get it they do have ferrets, mice, ect. It’s a lot for very few people to deal with), but when looking we noticed that a lot of the habits were very poorly kept and it seemed overall they lacked proper care. I love people who have a passion fo... read more

Christy Rentas's profile image
Christy Rentas 
3 months ago

Are they not open no more 

Madyson Shannon's profile image
Madyson Shannon 
3 months ago

Truly the worst pet store I’ve ever been in. The smell hits you like a truck. All the cages were completely inappropriate and just disgustingly dirty. There were ball pythons housed together and none of the snakes had heat. Some of the hamsters had awful wounds that I assume were from fighting since, they too, should not be housed together. Needless to say, we left pretty quickly. 

Frequently asked questions about Critter Connection

How is Critter Connection rated?

Critter Connection has a 4.3 star rating with 234 reviews. 

When is Critter Connection open?

Critter Connection is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com