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<p>Before filing a complaint with the BBB, please let Creditor Advocates help you resolve your concern by visiting its website at https://capayonline.com/complaints or calling (866) 357-7522 to speak with a consumer affairs representative.</p> <p>According to the information supplied by Creditor Advocates, we are a collection agency headquartered in Minnesota.</p>
4719 Park Nicollet Ave SE Ste 115, Prior Lake, MN, 55372, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 p.m. | |
Tue | 8:00 a.m. to 6:00 p.m. | |
Wed | 8:00 a.m. to 6:00 p.m. | |
Thu | 8:00 a.m. to 6:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Greg provided a positive experience. In helping me set up a payment plan.
Business response:
Thank you so much for your feedback on **** and details of your interactions! This is exactly the experience we want people to have and glad he was able to deliver. Thanks again!
**** was above and beyond with her customer service, she was also very helpful and kind with handling the situation during the phone call. I was satisfied and I highly recommend this creditor advocate! ????
Business response:
Thank you so much for your feedback! Much appreciated!!!
When I called, Judy answered with a polite tone and was helpful and kind!
Business response:
Appreciate the feedback on ****! We'll make sure she gets recognized for her great work. Have a great weekend!!
Judy did a wonderful job and was very helpful, great job!!
Business response:
Thanks for the feedback on ****! Please don't hesitate to reach out to her (text or email is OK!) if you need anything.
So helpful and friendly!! Answered all my questions and got me set up so quickly.
Business response:
Thanks for the feedback on the agent! We'll be sure to recognize her internally for the great work!
I had a huge bill that was sent to them. They were so flexible with me and with the amount I was able to pay at the time. They understood my financial struggles. After a few years of working with them (or should I say them working with me) this month, I was finally about to pay them off. They asked me if I would be willing to do a survey and I said absolutely. Probably the kindest collection agency I have worked with
Business response:
Appreciate the feedback and it was an absolute pleasure working with you too!
Judy was very nice and handle all my problems and situations!
Business response:
Many thanks Autumn. Appreciate the positive feedback on ****! ??
Creditor Advocates Inc has a 4.9 star rating with 909 reviews.
Creditor Advocates Inc is open now. It will close at 6:00 p.m.
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