This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Credit Human | University Heights Financial Health Center
- Finance
- San Antonio, TX
About this business
At Credit Human, it’s our purpose to improve the lives of our members. We understand that people want—and deserve—sensible conversations about their financial health, as well as simple tools to help them plan, save and borrow responsibly. So, we help our members make smart financial decisions that allow them to feel secure today while planning for tomorrow.
Location details
12822 I-10 Ste 101, San Antonio, TX, 78249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I had a fraud on my account and came to this location. Jordan was absolutely amazing. She was very thorough and took her time with me. Very easy to deal with and made everything very smooth.
While making payments at Credit Human through machines and online options is convenient, I find it quite impersonal. It’s ironic that to manage my auto loan, I end up interacting more with machines than with actual people. The lack of human interaction is ironic, makes the experience feel less personal.
The lack of customer service is ridiculous especially when there's 2 reps sitting in glass offices at the front of the building which they can clearly see people waiting and hear the door chime yet they just ignore and never even greet you and say it'll be a moment or some type of acknowledgement. I come here on my lunch break to pay my car so it hits the account faster but can't do that now since the reps completely ignore customers. Do better please
The staff at this location, as well as the new Headquarters have been very helpful and professional. Their customer relations department was extremely accommodating!
Terrible customer service The chip on my card hadn't been working for months. I have groceries sitting at Walmart because my chip wasn't working and this time it wouldn't let me slide the card. This location always has their card machine broken but today it was working. Bank assistant looks at my card and says you will need to pay $5 because I don't see anything wrong with this card and I won't be able to give you the same number in a very rude and arrogant way. I told her the chip doesn't work how would you know that it's g... read more
Frequently asked questions about Credit Human | University Heights Financial Health Center
How is Credit Human | University Heights Financial Health Center rated?
Credit Human | University Heights Financial Health Center has a 2.5 star rating with 18 reviews.
When is Credit Human | University Heights Financial Health Center open?
Credit Human | University Heights Financial Health Center is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com