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Crate & Barrel
- Retail
- Richmond Heights, MO
About this business
Location details
1 The Blvd Saint Louis, Richmond Heights, MO, 63117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Absolutely atrocious staff. They were extremely rude and judgemental. I wish I could give them less than 1 star.
Love crate and barrel’s product, but the customer service of this particular store really sucks. Ppl at the register don’t know how to do simple returns. Forgot to print my receipt for the new items I purchased and didn’t know how to reprint. Over-charged me for the items purchased with no apologies. What could be done in other stores in 5min. I had to wait tor over 40min at this store.
I’ve done three curbside pick-up orders from here and every single time I end up waiting 20 minutes in my car before having to go inside, then waiting an additional 10+ minutes for someone to retrieve my order. Just pay the shipping.
Nice products. Was hoping to buy a sectional and a bedroom set. I went at 7:30p. The store manager in front of me said “I have a problem with people who aren’t mindful of hours.” I was out with 4 minutes to spare. Would just stay the store manager was extremely rude.
Yesterday I went to this store location to return a kitchen appliance that had several issues. When originally bought, the item had been used and was dirty. I called and explained the item had been clearly used and returned by original buyer and asked if they had another item - they didn’t. They have me a 10% refund. I cleaned the item and moved on. When I put the item in my use, the item was faulty and leaked everywhere. I then wanted to return to store for a full refund and for what should have been a simple explanation an... read more
Frequently asked questions about Crate & Barrel
How is Crate & Barrel rated?
Crate & Barrel has a 4.1 star rating with 247 reviews.
When is Crate & Barrel open?
Crate & Barrel is closed now. It will open at 10:00 a.m.
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