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Crate & Barrel
- Retail
- Coral Gables, FL
About this business
Location details
358 San Lorenzo Ave, Coral Gables, FL, 33146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I am writing to express my disappointment with my recent experience at Crate and Barrel. Approximately a month ago, I purchased a sofa and a knife set and applied for the Crate and Barrel credit card. At checkout, I opted for the 24-month no-interest promotional period, as promised by the store associate. Upon receiving my first statement, I noticed that the promotional period was not applied. When I contacted customer service, I was informed that nothing could be done and that I would now have to pay with interest. This con... read more
I honestly regret buying from this company. My sofa was originally supposed to be delivered at the end of June. Then the delivery was pushed to July 15, and after that I was told it was scheduled for July, I even have proof of the appointment. Then I received a call saying I didn’t have anything scheduled and that they only hold orders for 30 days. Trying to get help has been just as frustrating as the delivery delays. It’s nearly impossible to reach a real person. Customer service doesn’t answer the phone, and text messages... read more
I purchased a very expensive sofa after being told it would take four weeks to arrive. I followed up several times because I needed it by a specific date, and each time I was reassured it was on track. After the four weeks passed and I still hadn’t heard anything, I reached out again, only to be told it would take another 10 days. Ten days later, I received a call confirming that my sofa would be delivered the following day. The next day, when the delivery never showed up within the scheduled time, I called customer service ... read more
Buying quilts for our kids arrived used with their name on trying to get replaced is impossible just forget this company the service level is poor and I went two times countless outreach online to be offered a slap in the face of 10% discount and no resolution so advice take your money elsewhere
Muy buenos dulces.
Frequently asked questions about Crate & Barrel
How is Crate & Barrel rated?
Crate & Barrel has a 3.7 star rating with 218 reviews.
When is Crate & Barrel open?
Crate & Barrel is closed now. It will open at 10:00 a.m.
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