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Craig's Tax Services
- Finance
- Columbus, OH
About this business
Tax and accounting services and some financial consulting.
Location details
5990 E Main St, Columbus, OH, 43213, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Craig Tax Services Management, This letter to formally express my dissatisfaction and concerns regarding the services I received from your company for the preparation of my 2021 taxes. Despite choosing your company for its purported professionalism and expertise, my experience has been fraught with uncooperative behavior and a lack of responsiveness that has not only inconvenienced me but also jeopardized my financial and legal standing. From the outset, my attempts to communicate with your team for updates and clarification... read more
Business response:
We have been in communication with you regarding this matter. It is not our intent to avoid your issue but we addressed to you as honestly as possible the concern that you had regarding our company. We stand with integrity and ethics in the strongest term. Our apologies are extended and were extended to you. We have had a wonderful relationship with your profile before this occurrence. We understand that you have chosen to part ways and wish you well.
Made an appointment two months before taxes were due. Went to the appointment and he said my taxes didnt look right so he was going to review them and call me the next day. Never called! I called every day and left a message with the receptionist and still never received a phone call back! Finally just showed up at his office and he said he didnt have time to review them and to come back tomorrow. Came back and STILL didnt review them! Finally just asked for documents so I could go get my taxes done somewhere else! He couldn... read more
Made an appointment over a month ago for 10/9/2021 for 12:00pm. Went around 11:40am and waited for Craig. At noon we called his number and didn't receive an answer. We called back a couple of times a left a message letting him know we were waiting for our noon appointment. He never showed and returned our call Sunday night 10/10/2021. He apologized and stated he forgot to write down the appointment. We rescheduled for the next day, 10/11/2021 for 5:00pm. Went and the same thing happened, we waited until 6:00pm and called sev... read more
WORST TAX PREPARATION SERVICE EVER!!! I spoke with Mr. ***** in January of 2021 by email regarding preparing my 2019 and 2020 federal tax returns. I contacted *****’s Tax Services In January of 2021, but was not able to schedule an appointment until approximately April 7, 2021 . On April 6, 2021 Mr. ***** called me to cancel my appointment as he stated he would not work on past year taxes until after May 17, 2021. I reminded Mr. ***** that we had discussed preparing my 2019 taxes by email and that I had informed his staff of... read more
I have been with ******* for over 20 years and I wouldn't be with anyone else. When I went through some difficult years with the IRS, (all due to errors on my part) he led me through fixing my problems step by step. His help and expert advice has been invaluable.
Excellent business will be returning for my taxes for years to come!!!
Frequently asked questions about Craig's Tax Services
How is Craig's Tax Services rated?
Craig's Tax Services has a 3 star rating with 42 reviews.
When is Craig's Tax Services open?
Craig's Tax Services is open now. It will close at 9:00 p.m.
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