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Cozy Massage

3.8

About this business

Location details

6801 Northlake Mall Dr #147, Charlotte, NC, 28216, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.824 reviews
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Sheila Ednacot Amster's profile image
Sheila Ednacot Amster 
on Google
a day ago

I have had a few massages at this location and have always been satisfied. My visit today however was probably the WORST massage I've gotten in a while! The service started out good then about 15 minutes in, the two ladies that were working on my friend I started talking and continued for the remainder of our time. The were both very loud and clearly distracted during the massage. They neglected to do my feet and only massage my scalp and neck and it was impossible to relax!!! Not sure if I'll ever go back which is unfortuna... read more

Lamar Shipp's profile image
Lamar Shipp 
on Google
a week ago

Went for a couples massage with my wife and it was not great. My back ended up feeling worse than it did before I showed up. It feels like all they did was drive their elbow into my back. My wife and I couldn’t even talk to each other during the massage because they were so just wrapped up in their own convo. To end this horrible massage that was supposed to be a wedding gift, we get to the door to they are basically demanding me tip 2 people for their horrible service. Do not come to this place. Even if it’s free 

Erin Smith's profile image
Erin Smith 
on Google
3 weeks ago

I had a 60 minute foot massage. It was literally the best foot massage ever. The deep tissue kneading on the bottom of my feet hit all the right pressure points. I will definitely be back. 

Heather's profile image
Heather 
on Google
2 months ago

Massage therapist seemed unskilled. She would do things on one side, and completely forget to do on the next side. Also, her hair was not tied up, so I felt it brushing across my body the entire massage. Ew! I'm a germaphobe, idk how I made it 90 minutes. 

Lyric Fields's profile image
Lyric Fields 
on Google
3 months ago

0/10 would NOT recommend. Me and my bestfriend booked a couples massage and literally did not receive even close to the same massage. Then they didn’t come to check on us when the timer went off in the sauna then looked shocked when we were walking out however IMMEDIATELY asked for a tip. We explained to them the poor service and they pretended to not understand what we were explaining and continued to talk about a tip. Save your time and money. 

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Frequently asked questions about Cozy Massage

How is Cozy Massage rated?

Cozy Massage has a 3.8 star rating with 24 reviews. 

When is Cozy Massage open?

Cozy Massage is closed now. It will open at 10:00 a.m. 

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