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Cox Store

3.6

About this business

Location details

9995 S Eastern Ave Ste 110 Las Vegas, Henderson, NV, 89183, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6160 reviews
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David Rodriguez's profile image
David Rodriguez 
a week ago

Improvement needed on the wait queues. I went to replace a modem which takes literally 3 minutes if you get help. I added my name and selected the reason for my visit(I was 9th). I dont feel the reason makes ANY difference on queueing. Long story short, I had to wait over 55 minutes to exchange a defective cable modem. My advice to Spectrum(cox) is to please assign someone at the store to only handle equipment exchanges. Then when there is no customers for exchanges, that person can help customers in other areas. 55 minutes ... read more

Lily BachHue Nguyen's profile image
Lily BachHue Nguyen 
3 weeks ago

Not a great place for customer services, not very friendly staff! 

David Shaw's profile image
David Shaw 
3 weeks ago

Ayden was very polite and knowledgeable! A plus to Cox! 

Jazzlynn Michelle's profile image
Jazzlynn Michelle 
4 weeks ago

Loved working with Jason! Highly recommended. He was professional and anticipated my needs as a new customer. My new favorite to visit. 

selestin joe's profile image
selestin joe 
a month ago

Worst customer service. What they are doing in the inside room? Customers are waiting outside. But no one is not ready to respond 😟 

Frequently asked questions about Cox Store

How is Cox Store rated?

Cox Store has a 3.6 star rating with 160 reviews. 

When is Cox Store open?

Cox Store is closed now. It will open tomorrow at 10:00 a.m. 

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