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9995 S Eastern Ave Ste 110 Las Vegas, Henderson, NV, 89183, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Improvement needed on the wait queues. I went to replace a modem which takes literally 3 minutes if you get help. I added my name and selected the reason for my visit(I was 9th). I dont feel the reason makes ANY difference on queueing. Long story short, I had to wait over 55 minutes to exchange a defective cable modem. My advice to Spectrum(cox) is to please assign someone at the store to only handle equipment exchanges. Then when there is no customers for exchanges, that person can help customers in other areas. 55 minutes ... read more
Not a great place for customer services, not very friendly staff!
Ayden was very polite and knowledgeable! A plus to Cox!
Loved working with Jason! Highly recommended. He was professional and anticipated my needs as a new customer. My new favorite to visit.
Worst customer service. What they are doing in the inside room? Customers are waiting outside. But no one is not ready to respond 😟
Cox Store has a 3.6 star rating with 160 reviews.
Cox Store is closed now. It will open tomorrow at 10:00 a.m.
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