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Cox Store

4.0

About this business

Location details

5045 W Indian School Rd Ste 120 Phoenix, Phoenix, AZ, 85031, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.083 reviews
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Keondre Scroggins's profile image
Keondre Scroggins 
a week ago

Do not get services Just wanted to start out by saying this company is filled with lies. I called a month ago to have services completed for internet. Was informed that , after coming out, that they couldn’t complete the services for another 3 months because they have to wait for the city. I was then told by the tech that he would just cancel it , if it were him. So I called Verizon, got home Internet the same day. I then called cox to get a refund. Was informed by that representative that it would be refunded the same day. ... read more

Meranda Rose's profile image
Meranda Rose 
a week ago

No greeting at all. 3 staff is sitting around chatting while customers were standing behind one counter. One came to help another customer and there is 2 employees still just sitting around chatting and CURSING. Cox needs to reevaluate why they are paying 5+ employees in a location that I can’t imagine is getting thattt much business selling phones. Either way. Horrrible customer service. 

Robby Leffew's profile image
Robby Leffew 
a week ago

Starlink saved the day. Goodbye forever, Cox. Your customer service is ridiculous and your company is comparable to pond scum. I can't say enough bad things about this corporation. 

Ashley Puleo's profile image
Ashley Puleo 
2 weeks ago

Ruben and Maria were absolutely amazing! They helped me add a landline phone for my husband and made the entire process quick, easy, and completely stress-free. They were both very knowledgeable, professional, and patient, and took the time to make sure everything was set up correctly. They answered all of my questions and provided excellent customer service from start to finish. I really appreciate how friendly, helpful, and attentive they were throughout the whole process. It’s rare to find such great teamwork and care. I ... read more

Orrie Cook's profile image
Orrie Cook 
2 weeks ago

Frequently asked questions about Cox Store

How is Cox Store rated?

Cox Store has a 4 star rating with 83 reviews. 

When is Cox Store open?

Cox Store is open now. It will close at 5:00 p.m. 

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