Cox Store's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Cox Store

3.5

About this business

Location details

13754 W Bell Rd Ste 8 Surprise, Surprise, AZ, 85374, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.5772 reviews
Select a rating
Troy Baietto's profile image
Troy Baietto 
4 days ago

Found a cheaper internet service with no data caps. I thought cancelling would be a hassle, but it took about 2 minutes. I brought in my ONT box for the fiber, said I needed to cancel, they confirmed my identity and I was walking out happy. 

Joseph Bauer's profile image
Joseph Bauer 
a week ago

Terrible customer service and predatory billing practices. I recommend that you do not do business with COX. There are much better options out there these days. 

Heidi Mossman's profile image
Heidi Mossman 
a week ago

I have to say, that was the best experience ever. In the past, my dealings were via phone. But yesterday we walked in. We were greated immediately and we were in and out in 10 minutes. Modem in hand. Christafor was professional, personable, prompt, and so pleasant to work with. So grateful for you. Thank you so much for making this part of our transition easy! 

Antonio Gibbs's profile image
Antonio Gibbs 
a week ago
Alyssa Emig's profile image
Alyssa Emig 
2 weeks ago

UPDATE: 07/16/26 After cancelling services on 06/30, and paying what should’ve been my final bill, Cox decided that for the month of July-Aug when I no longer had the services OR router, they want to add a $50 (just bc fee) bc they can’t “prove whether or not data was used” between the time of cancellation and the time of return, per customer service. After speaking to 5 people, getting passed around carelessly, asking for a supervisor multiple times and not getting one — it was resolved in a 3 hour window. Not sure when Cox... read more

Frequently asked questions about Cox Store

How is Cox Store rated?

Cox Store has a 3.5 star rating with 772 reviews. 

When is Cox Store open?

Cox Store is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com