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Cox Store
- Internet Service Providers
- Warner Robins, GA
About this business
Location details
2929 Watson Blvd Warner Robins, Warner Robins, GA, 31093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I went into the store to request my "Cox Easy Connect self-installation kit" after their website's AI assistant said I was afforded one after moving here, purchasing internet service online, and opting for self-install versus their pro-install option. I was quickly tended to, the employee was super attentive and courteous, and after pulling up my information, the gentleman stated that I was not eligible for any hardware. At all. Even a basic modem. It turns out the Cox AI assistant hallucinated and stated I was eligible for ... read more
Our Cox cable went out on 17 July so we checked with community in case we weren’t only ones. We weren’t only people without service, but the Cox app said our neighborhood had service and led me down a path of resetting my modem. Nothing worked so I was finally connected with a rep who asked if I wanted a technician to help - I agreed and tech visited on 20 July. He was great and quickly solved issue with bad exterior line. Said he had other calls in neighborhood earlier. Kicker is he said no signal carried through our home, ... read more
I have had several issues with Cox. However corporate has tried to make things better but when going to COX store on Saturday, first dealt with the store manager Whitney whom honestly didn't seem to know what he was doing. He gave me two boxes that were wrong. Boxes wouldn't connect and Cox tech support sent me back to store. I was ok with that. But then Whitney was gone and Taisha was there. It was close to closing time so I get it, but she wouldn't listen to our concerns at all and what we were trying to tell her. She kept... read more
I had an awesome experience at the Cox store (Warner Robins) on Saturday (7/11/26). Tenisha assisted me and her customer service was impeccable! I went in with an issue with my modem and was issued a replacement! Additionally, Tenisha scheduled an appointment on my behalf to have a technician visit my home to ensure that everything was working properly! Tenisha also informed me about the mobile services that Cox now provides! I would highly recommend this Cox location!
Cox Internet is one of the most frustrating companies I've ever dealt with. They make it incredibly difficult to cancel your service. I've been trying to cancel for weeks, but their chat support refuses to actually process the cancellation, and they just keep billing me month after month for a service I'm not even using. It feels like they intentionally trap customers into paying by making the cancellation process as difficult as possible. I've wasted hours trying to get this resolved, and nothing changes except another char... read more
Frequently asked questions about Cox Store
How is Cox Store rated?
Cox Store has a 3.4 star rating with 545 reviews.
When is Cox Store open?
Cox Store is closed now. It will open tomorrow at 10:00 a.m.
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