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16909 Burke St Ste 121 Omaha, Omaha, NE, 68118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
No directions on if check in process was required for all services (it apparently isn't for modem drop offs). No greeting when walking in. Employees seemed annoyed when we approached. Cox is fine in other states, but the drop off experience validated my decision to cancel here.
Always a waste of time! Takes 3 people to get any kind of resolution!
The manager Luke is useless good some where else I spent one hour in there with him and Robert it was like knocking too rocks together with no response call their 1800 number problem fixed in 2 minutes don't go here waste of your time just call 2 tear Olds would have done better
Manny and Tyler went above and beyond in customer service. I needed to replace my damaged phone before any store would open the next morning. Phone store was already closed and I knew Cox was still open and had a limited selection. They stayed after their normal closing to set up my new phone. Cox also gained business as they could bundle cable and internet together with my phone network provider. Now I have one bill, not two, and an overall cost savings of approx 20%.
Brayden was very helpful and we were in and out of the store quick!
Cox Store has a 3.3 star rating with 493 reviews.
Cox Store is closed now. It will open tomorrow at 10:00 a.m.
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