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Cox Store

3.6

About this business

Location details

7401 Florida Blvd Baton Rouge, Baton Rouge, LA, 70806, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.6693 reviews
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Jay Davis's profile image
Jay Davis 
3 weeks ago

I would strongly caution anyone considering Cox Communications to make sure you get EVERYTHING in writing before agreeing to a plan. In my experience, I was told things by the in-store employees that made the plan sound like a great deal and influenced my decision to sign up. Unfortunately, after I was already committed to the service, I contacted customer service and learned that some of the information I was originally given was not accurate. That is where the real frustration began. Even after raising concerns and complai... read more

Heidi Regalado Hernandez's profile image
Heidi Regalado Hernandez 
a month ago

So I came here before with my husband for internet and phone service. The Hispanic lady that was helping is SUPER NOSEY asking about my background and very personal stuff. I let my husband take care of it I was waiting else where. When we left he told me how this Dominican woman or whatever she is was asking things about me. I was so mad she even had the NERVE to do that. I hope we never come back to this location never again. It’s none of her concern and it’s none of her business. Nosey much? Yes 

Julia Tu's profile image
Julia Tu 
a month ago

They had way more staff waiting to help.👍 

Tina Lipps's profile image
Tina Lipps 
a month ago

The trip went better than planned. They took care of my needs immediately and the agent was very quick. 

Keone's profile image
Keone 
2 months ago

If I could give them less than that, it would be what they deserve. I see the same thing has happened to me that has happened to others. COX IS TRASH!!! They upsell you on a new internet service, Panoramic WiFi. They then send you equip that doesn’t work. I tried for 30 minutes plus to install the SELF INSTALL equipment. Eventually had to get someone to come out after the solutions and chat were ABSOLUTELY NO HELP! Technician comes and immediately states that it’s a problem with the modem. He had to go and get another modem ... read more

Frequently asked questions about Cox Store

How is Cox Store rated?

Cox Store has a 3.6 star rating with 693 reviews. 

When is Cox Store open?

Cox Store is open now. It will close at 6:00 p.m. 

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