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10862 Burbank Blvd, North Hollywood, CA, 91601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I would give them zero stars but that’s not an option. I called this guy for a whole week and he would promise me a car, a week goes by and finally he has a car for me. He calls a ghetto taxi and the driver didn’t speak any English and she was driving super crazy, I usually don’t wear a seat belt in the back seat but this time I did. As soon as we pulled up to the NoHo location, this guy is no where to be seen and the taxi needed to get paid so she starts calling me names cause I wasn’t the one that was responsible for the b... read more
Customer service was good, worth it .
Very oily man. Did not pick up phone entire day despite multiple calls. When I showed up he tried to pressure me into buying unnecessary insurance even though I have top coverage with USAA. He wouldn’t let me see contract and tried to hide fees. His website was far cheaper than what he was quoting. He had stacks of random papers in his office, a pen with no ink and he wrote all his payments out with illegible script. When I asked to see it calculated with tax via a system he hedged. Although his website stated that there wer... read more
I only gave one star so that I could comment. This place deserves a zero stars. Worst customer relations, terrible communication. It’s a scam. This business is under several names with many different phone numbers that nobody ever answers. If you do get a call back, this guy Jacob will promise you the moon and the stars. Then you hear nothing back so you don’t even know if the car that you reserved is actually available. Just shady and unreliable.
I rented a car from here for a few months and will gladly be returning when ever I need to rent again. Got a great monthly rate, and the owner was very helpful. Definitely recommend.
Costles Car Rental has a 3.3 star rating with 106 reviews.
Costles Car Rental is closed now. It will open at 8:00 a.m.
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