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Costco Vision Center
- Retail
- Gloucester, ON
About this business
Location details
1405 Blair Towers Pl, Gloucester, ON, K1J 1A5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:30 p.m. | |
| Tue | 9:00 a.m. to 8:30 p.m. | |
| Wed | 9:00 a.m. to 8:30 p.m. | |
| Thu | 9:00 a.m. to 8:30 p.m. | |
| Fri | 9:00 a.m. to 8:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I went there to ask a few questions about getting sunglasses with a prescription and the front desk guy was super rude. I didn't get his name (as I was absolutely perplexed and didn't think about it) but it was a Tuesday at around 3:30 pm. He didn't greet me or say anything at all when I approached, so I said hi and told him it was my first time there, asked him how it worked for me to talk to one of the people offering assistance to the customers. He simply raised his eyebrows and said "just talk to them, simple" in a very ... read more
I was running late to pick up my glasses , I got amazing customer service over the phone from the manager a ( women ) I forgot to take her name she was very patient with me on the phone even though I was really upset and in a bad mood , she kept it professional and assured me . Alongside her colleague Raghu who helped me once I got to the store . Thank you so much once again for making my experience east and smooth .
The price is good but very bad customer service. The lady was rude and didn’t listen to customer. I bought and paid for glasses, went to pick up , tried them on and was happy with the fit and the lady took them and started trying to bend them as she thought they weren’t right. She told me to stop talking as she was working. I finally told her to stop and I will fix them myself. Good price, optician was brilliant, terrible service for frames this time.
I purchased new frames at Costco, Blair location and found a very nice selection of frames. I dealt with S. Jing who was absolutely fantastic as she explained everything! I highly recommend this location.
This is my second time purchasing glasses from Costco. I received excellent customer service today from Raghue, he was extremely helpful, kind and lovely to deal with. I prefer personal service as opposed to purchasing online as I like to try on various styles of frames. Their prices can’t be beat! I highly recommend them.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.6 star rating with 26 reviews.
When is Costco Vision Center open?
Costco Vision Center is open now. It will close at 8:30 p.m.
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