This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Costco Vision Center
- Retail
- Gaithersburg, MD
About this business
Location details
880 Russell Ave, Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:30 p.m. | |
| Tue | 10:00 a.m. to 8:30 p.m. | |
| Wed | 10:00 a.m. to 8:30 p.m. | |
| Thu | 10:00 a.m. to 8:30 p.m. | |
| Fri | 10:00 a.m. to 8:30 p.m. | |
| Sat | 9:30 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I didn't like the eye exam office because scheduling was tentatively hars for me so I went other place for my exam prescription. During my shopping for new eye glasses, Costco staffs were very friendly and professional. OMG I bought 4 eye glasses, but I don't regret! :p Prices for frames and lenses are reasonable and much lower than BJ optical center and other stores. Technical skill for cutting the lenses are better than BJ optical store. I bought my prior two eye glasses from BJ, but lenses easily came out from frames for ... read more
Over the years, my experience at Costco Gaithersburg Optical has been mixed. BUT, last night I was assisted by Fidel Juarez, a wonderful, caring, knowledgeable employee. My FIVE star rating is for Mr. Juarez! The department, itself, was confusion. The customer number waiting system was sort of in use and sorta of NOT. I was #97 but the "next" number on the lighted sign was 93 when I was assisted. However, I saw NO ONE else waiting. Pricing for new eyeglasses cannot be beat, IF you can find frames you like. MOST of the frames... read more
The wait time has always been 1-hr plus. My glasses had a defect and they won’t even send them to me once fixed as a courtesy. They gave up ever answering the phone months ago.
I’ve called multiple times to check up on my pick up order and they never answer. I’ve called twice a day the last 3 days.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.7 star rating with 35 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com