Costco Vision Center

Grim Reaper 

on Google

3 weeks ago

I entered the Costco eyewear department. My glasses were in poor condition because I had fallen the previous evening. Greg came over and said, "I can fix this," and he performed flawlessly. There was no cost when I asked him how much the repair would cost. I appreciate your professionalism and assistance, Greg. 

Raymond Chen 

on Google

2 months ago

Experience for my last two pickups were great. Some experienced staff would yield time to clear the pickup lines once in a while. The staff working 3/14/26 at around 4pm at the Westbury location was very inexperienced and completely ignored the existence of the pickup line. They refused to take my feedbacks to yield time once in a while to the pickup line. Picking up my glasses turning into a hour long standing ordeal. 

Briggitte Martinez 

on Google

5 months ago

A very bad experience. They make you wait too long and they are not friendly at all. The person who served me was shouting at me as if I were deaf. A terrible experience, I will never go back. 

Russell Martilla 

on Google

5 months ago

I first went to get new glasses and was seen right away. That process went fine. Picking up the glasses was a whole other issue. An easy 1-2 hour wait just to pick up glasses. I didn't wait, I walked out. I will see how it is on another day. No issues when you're spending money though. 

Kathleen Williams 

on Google

9 months ago

Terrible! We waited over an hour to get glasses only to have Ann say that my daughter could not get glasses because she does not have her OWN membership, they change the policy every time you walk in the door. No one wants to help you at this Costco, never seen any thing like it!