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Costco Vision Center
- Retail
- Village of the Branch, NY
About this business
Location details
3000 Middle Country Rd, Village of the Branch, NY, 11787, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had another wonderful experience at the Costco in Lake Grove, NY. I like change up my look with new eyeglasses every 18 months! The optician Alan was so patient in helping me select new frames…They have updated the entire optical department which I feel is now so much more personal, user-friendly and professional. I’ve only been using this Costco for all my optical needs, and highly recommend it. Kudos to Alan and his entire team!
Revision: Had a good experience recently with two new optical technicians, Sharon and Jorge — both were professional and helpful. I am raising a star for the place thanks to them! I have to agree with others who mentioned poor service — Sandy was rude, and her manager wasn’t much better. Beyond the attitude, their lack of expertise in properly setting the segment height for progressive lenses led to multiple issues. They also charged for premium features like edge polish and ultra-high index lenses, but the results didn’t ma... read more
Sandra was extremely rude, hostile and aggressive towards my mother and I. She snapped and yelled at me when I told her that I can get Warby Parker frames for almost half the price of the Nike frames she was trying to sell me. She aggressively up sold us and the final price came to about $365 for prescription eyeglasses and sunglasses. Also, I was able to use my insurance for the Warby Parker lenses saving me $60. Sandra didn’t even ask about insurance. At the end of her failed sale Sandra raised her voice and shouted at my ... read more
Sandy was rude to everyone on line and extremely unhelpful.
Don't waste your time, I have gone twice to get my glasses done and they are rude, they have not been friendly at all. Both times I felt uncomfortable. I'm not coming back anymore.
Frequently asked questions about Costco Vision Center
How is Costco Vision Center rated?
Costco Vision Center has a 2.9 star rating with 20 reviews.
When is Costco Vision Center open?
Costco Vision Center is closed now. It will open at 9:00 a.m.
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