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Costco Vision Center

2.6

About this business

Location details

1150 Bunker Hill Rd, Houston, TX, 77055, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:30 p.m.
Tue10:00 a.m. to 8:30 p.m.
Wed10:00 a.m. to 8:30 p.m.
Thu10:00 a.m. to 8:30 p.m.
Fri10:00 a.m. to 8:30 p.m.
Sat9:30 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
2.618 reviews
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Jeannie K's profile image
Jeannie K 
on Google
2 weeks ago

Can’t get better prices than Costco on the toric dailies I wear. But the online optical department doesn’t take insurance. So I thought that was just the deal: get contacts for less at Costco, but you don’t get to apply insurance. Enter Maria, who is super efficient, patient, kind, and fashionable to boot! It’s through her that I learned that not only can you apply your vision insurance to orders in person at Costco optical, it’s also better to use insurance towards contacts rather than glasses orders to get bigger savings. ... read more

AAA's profile image
AAA 
on Google
a month ago

Was browsing the selection. Another lady was browsing before me. That lady was acknowledged & assisted. There was zero acknowledgment of me & even courtesy to let me know they’d be with me next. I left. You lost my business. Thought Costco was different than the rest. Turns out they no longer stand out for service. Just pricing & their bottom line. 

Hayfaa “Hana Hana” Jasim's profile image
Hayfaa “Hana Hana” Jasim 
on Google
5 months ago

I am really grateful to optical center gug his name is Maataz .He is very helpful and very patient with me. 💐💐 

Hatem AlRais's profile image
Hatem AlRais 
on Google
6 months ago

Worst service ever! Very rude customer service! I arrived at 1:30 to get my prescription and found the place closed for a lunch break end at 2:00 as appeared at the door window, then all of the sudden they have extended it till 3:00 !!! They have no appreciation to other people valued time. I do not recommend such humiliation. 

Kyle Lawrence's profile image
Kyle Lawrence 
on Google
7 months ago

Costco no longer stands behind their glasses. I purchased a pair 26 months ago and another 12 months ago. The first pair had 14 months of use. Matex first accused me of trying to pull a fast one. He said that he could not confirm that these were the same glasses that I bought because the writing on the temple had worn off. When I finally convinced him that they were the same pair, he then stated that Costco won’t replace the lenses in glasses that are more than 24 months old. Matex continued to explain that this is what ever... read more

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Frequently asked questions about Costco Vision Center

How is Costco Vision Center rated?

Costco Vision Center has a 2.6 star rating with 18 reviews. 

When is Costco Vision Center open?

Costco Vision Center is closed now. It will open at 10:00 a.m. 

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